The security spirit advocated by the China Insurance Association

Use culture to build the core competitiveness of enterprises

——A side note on the promotion of corporate culture construction by Huaian Security Service of Jiangsu Province

The well-known corporate business strategy is how to use Tangible funds, technology, and products gain competitive advantages in the market, but how to use intangible assets to occupy the market is ignored by most bosses. Therefore, today, when competition is so fierce, some companies are growing day by day, while others are short-lived! So, what is the magic weapon for an excellent company to stay young forever? There is only one answer, and that is excellent corporate culture. Excellent corporate culture is not only the foundation for a company to develop well and rapidly, but also the source of life for the company. The management of Huaian Security in Jiangsu Province knows this well. Over the years, they have managed the team with a high-spirited concept, improved the quality of the team members, improved quality services, expanded the security field, improved the level of competition and competitive taste, tempered the overall cohesion and creativity of the team, and created a long-lasting and powerful team. The competitiveness and development potential have created a business transformation from scratch, from small to large, thus promoting the corporate culture concept of Jiangsu Huai'an Security of "people-oriented, caring for employees, high-quality services, and selfless dedication".

Huai'an Security in Jiangsu Province was established in 2001. In the early stage, it was mainly engaged in civil air defense and technical defense. In 2008, it started operating armed escort business. After more than 20 years of unremitting efforts and accumulation of experience, the enterprise has begun to take shape. There are currently more than 100 security personnel, more than 10 insured units, more than 100 Internet users, and more than 100 standard cash transport vehicles. Under the jurisdiction of the office, Finance Department, Human Resources and Labor Department, Propaganda Department, Legal Department, Logistics Department, Armed Escort Management Center (six escort brigades), Civil Air Defense and Security Management Center (overseas branch, three security brigades), Dog Defense Training Base , Equipment Business Branch, Technical Defense Engineering Branch, Overseas Security Branch, Lianshui County Security Branch, Silver Shield Property Management, Jiangsu Rhine Elevator, Safety Prevention Center, Security Training Center, Driver Training School, Vehicle and Vessel Affairs Agency Center, Used Cars There are more than a dozen departments and branches including trading center, exhaust gas testing station, Gladiolus Hotel and Hotel. The domestically advanced GPS satellite positioning system and networking system have been built, thus forming a multi-functional and three-dimensional prevention service network that combines civil air defense, technical defense, physical defense, dog defense, and armed escort. In particular, the cross-regional security and civil air defense business, armed escort business, and technical defense business that have been carried out since the year have achieved remarkable results. In the civil air defense business, we have dispatched more than a dozen security guards to Nanjing, Taicang, Changshu, Shanghai, Suzhou, Zhenjiang, Changzhou, Wuxi, Yangzhou, Taizhou, Xuzhou, Zhumadian, Henan, Xinjiang and other places within and outside the province, as well as to Vietnam and other countries, and have obtained It has achieved new results in cross-regional and cross-border security services; the armed escort business launched off-site guarding services in various counties and districts in 2018, and in 2016, it was the first company in the province to comprehensively and uniformly standardize armed guarding and escorting stations, and at the same time, it established home visits for guards. System and return visit system for personnel leaving the team, innovative on-the-job training and team oath for escorts, and county-district job rotation system. In 2018, it also took the lead in launching off-line ATM machine patrol business in the province; the technical defense business currently has 100 users connected to the Internet. It was the first in the province to use police dogs for pre-networking police work, and in 2016, it applied for the third-level professional contracting of intelligent building projects. Qualifications, obtained the qualifications to participate in corporate bidding, and undertook projects such as primary and secondary schools, kindergartens, and security systems. All these fully demonstrate that behind the vigorous development of Huai'an Security and the continuous increase in social visibility and influence, it is the vigorously promoted corporate culture that has forged Huai'an Security's core competitiveness and the soul of the enterprise.

Focus on business methods, cultivate entrepreneurial spirit, shape corporate image, and create corporate culture

What is corporate culture? Lou Bo'ao, the elegant general manager of Huaian Security, has a unique insight: it is a certain cultural concept and historical tradition gradually formed in the practice of an enterprise. It has the same guiding ideology, moral principles, value orientation, behavioral norms, and thoughts. Beliefs, collective consciousness, business goals and direction of efforts, etc. In short, it means "focusing on management methods, cultivating entrepreneurial spirit, shaping corporate image, and creating corporate culture."

As a service enterprise, the security industry must operate target culture, refine spiritual culture, advocate management culture, create quality culture, and create environmental culture to promote the sustainable, rapid and healthy development of the security industry and enable it to play a huge role. manifestation.

Business target culture. As an enterprise, the concept of efficiency is a dominant value system and the core and pillar of the security culture management model. Everyone knows that values ??are the cornerstone of any corporate culture and the essence of corporate success. It provides all employees with a sense of moving towards the same goal and provides guidelines for leadership decision-making, thereby achieving the goals of material civilization construction and spiritual civilization construction. People who are familiar with the development of Huai'an security may clearly remember that Huai'an security people have formed a unique corporate culture based on the concept of "high starting point, high positioning, high standards and strict requirements". And we pay attention to penetrating the corporate culture concept into every link, every thing and every employee. It allows every team member to always maintain a positive attitude, position themselves according to high standards every time they perform a task, be strict with themselves, and creatively put pressure on themselves to strive for perfection and the best. At the year-end commendation conferences over the years, leaders and each department signed a letter of responsibility for the next year's job goals. The purpose is to enable each department to clarify its goal direction and work more dedicatedly in a targeted manner. In each job position of Huai'an Security, every employee can always feel the joy of reflecting self-worth in the midst of intense and busy work.

Refining spiritual culture. The distinctive corporate spirit is the spiritual pillar for doing all kinds of work well and is an important part of the construction of security culture. It is gradually formed by the security industry in order to seek its own survival and development in actual work. It not only reflects the fine traditional style, but also reflects the spirit of adhering to credibility, dedicated service and hard work. Huai'an Security started from nothing. After more than 20 years of hard work, it has achieved today's performance. It relies on iron discipline, iron management, iron credibility, iron will and resolute work style. Over the years, Huaian Security has always emphasized an intense, efficient, strict and serious management model. Today, individuals must obey the organization, pay attention to norms, disciplines and coordination in everything, and transform personal vanity into self-motivation and professionalism. Specifically, employees strictly abide by rules and regulations, act according to rules, dress uniformly, are not allowed to play or make loud noises in the office area, and take obedience to orders as their creed, so that employees have subconsciously formed a unique "military culture". This positioning gradually turns the realization of the development goals of security companies into conscious behaviors, thus stimulating the enthusiasm and creativity of employees and promoting the healthy development and corporate culture construction. Especially in the regular meeting every Monday morning that has been held for more than 20 years, the heads of various departments must report to the participants the work situation of the previous week as well as the work plans and arrangements for this week. Finally, the leader summarizes and deploys the work to solve the problems existing in the report, so that everyone in each department can move towards high efficiency and high quality. On this basis, in order to forge the team's will and vigorous and resolute style, security post skills training activities have been carried out twice a year in spring and autumn. The content of military training is to formulate training plans and deploy them for implementation based on the actual work conditions. This not only improves the physical fitness and practical skills of the security guards, but also enhances the overall cohesion, thus forging a full-time security team with strict discipline, excellent quality and rigorous style.

Promote management culture. Advocating a management culture is mainly based on "people". The core of Huai'an security management is to find ways to improve the quality of employees, tap the potential of team members, mobilize the enthusiasm of employees, and give full play to the importance of their security work. On this basis, we should actively cultivate the enthusiastic and uplifting spirit of employees, enhance their sense of ownership, and maximize their enthusiasm, initiative, and creativity. Together, we combine the professional ideals, professional ethics, and labor discipline of the team members to ensure that employees feel comfortable and work hard to do their jobs well. Over the past few years, there have been many touching stories of Huai'an security guards who overcame various difficulties and still stayed at their posts.

In the security training activities over the years, some team members persisted in training despite physical discomfort in order not to affect the training progress and not hinder the overall performance, and finally achieved impressive results.

Create a culture of quality. Employee quality culture is the overall quality of employees consisting of ideological quality, cultural quality, business quality and moral quality. Whoever has a team of highly qualified personnel can control the market and take the initiative in competition. Huai'an security guards are very effective in this aspect. In the words of general manager Lou Boyao: "How much ability you have will give you as much development space and stage as possible!" In Huai'an Security, new team members must undergo strict ideological education, military training and security professional training before they can take up their posts. practice. The same is true for management backbones. They must undergo on-the-job training and participate in relevant knowledge learning, so that employees can clearly understand that Huai'an security is an employment mechanism of "the capable are promoted, the mediocre are given up, and the inferior are demoted." The strong learning atmosphere created by Huaian Security has enabled many key security guards to obtain the National Computer Junior Qualification Certificate, 4 key personnel obtained the EMBA graduation certificate of Nanjing University, and 12 key personnel obtained the completion certificate of the Enterprise Management Class of the School of Economics and Management of Nanjing University of Science and Technology , more than 10 security guards obtained the Red Cross Junior Ambulance Certificate through training, 26 key personnel participated in various management training courses organized by the China Insurance Association, 28 key personnel obtained ISO internal auditor qualification certificates, and 48 security guards Passed the National Adult College Entrance Examination and were admitted to the junior college class of the Jiangsu Provincial Police College. Six security guards were admitted to the national civil service, and four team members became national civil servants.

Create an environmental culture. Building and creating a good working environment is of great significance for stabilizing the security team, attracting external talents, and expanding service targets. Huaian Security strives to create a harmonious, lively ideological environment, a civilized, clear, safe and hygienic working environment, an eclectic and stimulating talent environment, a colorful, healthy and beneficial cultural environment, and a comfortable, convenient, quiet and beautiful living environment. Anyone who has been to Huai'an Security Bureau will probably have a deep impression. Entering the hospital gives people a refreshing feeling. Numerous precious trees and well-set flowers and plants reveal a vibrant scene; the appearance of several office buildings is neat, and each office is elegantly decorated and unique; each department is dressed according to the regulations according to their respective positions; cash transport trucks are parked neatly and uniformly , spotless.

Build a platform, deepen and implement care, carry out interaction, and depict a harmonious corporate culture

Employees are the most important resources in an enterprise organization. How to stimulate and tap the potential of employees? The most fundamental thing is to focus on the grassroots, insist on frequent communication, and implement "humanized" management, always taking the vital interests of employees as the core. Over the years, Huai'an Security has always adhered to the people-oriented principle and established communication mechanisms, heart-to-heart talks, home visit systems, visitor messages, manager mailboxes and other communication platforms, focusing on building a united and efficient team that strives for progress while striving to solve problems for employees.

Build a communication platform to unite employees. Security guards are the main body of security and the main force of development. Mobilizing the work enthusiasm and creativity of team members is the fundamental guarantee for achieving various development goals. To this end, Huaian Security has strengthened its internal communication mechanism through multiple channels and forms. In January of that year, the internal magazine of "Huai'an Security" was first published. Subsequently, the Huai'an Security Network was launched, as well as the establishment of sections such as "Visitor Messages", "General Manager's Mailbox", and "Birthday Wishes and Cake", all starting from the communication of ideas. This aspect establishes a bridge of communication between security guards and management. These measures fully embody equality, openness, and interaction, thereby effectively strengthening all-round communication between leadership and employees, departments and grassroots front-line team members, and team members, broadening communication channels, and listening to employees in an all-round and multi-perspective manner. Opinions and suggestions on corporate operations, services, etc., and guidance based on the actual thinking of employees, so that employees have a place to put forward their suggestions and address difficulties, so that the centripetal force and cohesion of security guards continue to increase.

Deepen the development of trustworthy employees. The most basic thing that security guards care about is welfare benefits and worries. As Huai'an security becomes bigger and stronger, the wages and benefits of security guards are also constantly increasing, and their wages and quality of life have improved significantly.

Especially in recent years, the salary of ordinary security guards has increased significantly, from - yuan to the current - yuan, and some backbone security guards have reached - yuan. In terms of management, leaders actively encourage security guards to participate in corporate management, improve security guards' sense of ownership, and give full play to employees' enthusiasm and autonomy. We have always regarded security guards as the owners of the enterprise, and therefore will take their vital interests into consideration when developing business.

Implement relationships with employees. The hearts of employees are the root of an enterprise. When a security guard deeply feels in his heart that he is sincerely responsible for his work, life and future, he will be "heart to heart" and voluntarily be loyal and dedicated to it. Huai'an Security regards the implementation of care projects as the focus of communicating with employees and uniting the team. In addition to treating all employees equally in terms of business and work, we also pay attention to caring for employees, pouring out true feelings, and strictly implement the "five must talk" and "five must visit" systems. That is to say, team members must talk when their work is adjusted and transferred, when encountering difficulties, when accepting assessments, when conflicts arise, and when they have ideological situations; team members and their relatives must talk when they are sick and hospitalized, natural disasters, and weddings. A must-visit for funerals, family disputes, and life difficulties. We must ensure "five cleanses" for extremely poor employees, that is, clear their family, clear their economic income, clear their causes of extreme poverty, clear their ideological status, and clear their solutions. For example, during New Years and holidays, various departments report families of extremely poor team members, and special funds will be allocated to help solve practical difficulties. At the same time, in order to broaden employees' horizons and relieve work pressure, security guard representatives have been organized in batches every year to visit and travel, stimulating employees' work enthusiasm.

Carry out interactive activities to train employees. Enriching the cultural life of employees and organizing and carrying out various and colorful cultural and entertainment activities are the "glue" that cultivates the sentiments of security guards, creates a good corporate cultural atmosphere, and enhances the enthusiastic service of security guards. Therefore, Huaian security guards will carefully organize and carry out various cultural and sports activities during some major festivals, such as chanting, table tennis, calligraphy, chess, photography, badminton, outdoor training, basketball, tug-of-war and other competitions, so that team members can communicate better. to relieve the hard work. On the eve of the Spring Festival of 2018 and 2018, we actively planned and held two self-directed, self-written and self-performed New Year's Galas, namely "Better Tomorrow" and "Flying Dreams, Charming Security". All security guards actively participated in the gala, which featured songs, dances, The performances of poems, sketches, erhu solos, song counter-strings, musical allegro, reverse kung fu, enemy-catching fists and other performances concentratedly demonstrated the vigorous, dedicated and versatile spirit of Huai'an security guards, adding new highlights to the construction of corporate culture. At the same time, through these interactive activities, the self-confidence of employees has been further established, a good image of security guards has been created, the cohesion among employees has been enhanced, and the popularity of Huai'an security has been demonstrated in an all-round way.

After years of exploration, forging and experience accumulation, Huaian Security has formed a corporate culture suitable for its own development, and has penetrated into all aspects of security service work, thus greatly promoting the rapid and healthy development of Development has enhanced employees' centripetal force and cohesion towards the enterprise.

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