Traditional Culture Encyclopedia - Hotel franchise - What do you mean by crew?
What do you mean by crew?
The main duty of flight attendants is to provide warm and high-quality service for passengers, ensure the comfort and safety of passengers, and deal with all kinds of emergencies during the journey in time.
flight attendant
The job content is
First, on-board services:
1, providing flight information;
2. Prepare and recycle airplane meals and drinks;
3. Supply and recycling of newspapers and magazines;
4. Sales of duty-free goods;
5, personal use of in-flight entertainment system settings.
Second, the machine cleaning:
1. Passenger's garbage collection;
2. Clean up passengers' vomit;
3, in the long-distance route, the replacement of the toilet trash can and the cleaning of the washstand.
Three, flight safety business:
1, fire prevention, escape, emergency landing, robbery prevention, medical treatment, ambulance, drug prevention, knife and gun prevention, self-defense, arrest, and confirm that the engine room door (emergency exit) is closed;
2. Safety confirmation in the cockpit when the aircraft takes off and lands;
3. Introduction of escape equipment (such as forced landing or forced landing in the ocean, escape methods, life jackets and oxygen masks).
High-speed rail attendant
operating duty
1, arrive at the post as required before departure; Restore the chair back and armrest to the front limit and lower limit, and keep the headgear and seat cover clean, flat, wrinkle-free, hairless and free of impurities, the curtains are flat and in place, and the luggage rack is clean and tidy.
2. After the train starts to check in, it is responsible for checking the tickets for the passengers on the train and guiding the passengers into the corresponding car seats to prevent the occurrence of boarding without a ticket;
3. After the train leaves, help passengers arrange luggage racks to ensure that passengers' luggage is discharged neatly and safely;
4. Maintain the order of the carriage, regularly recycle passengers' garbage bags and issue new garbage bags to keep the carriage clean;
5, handling emergencies on the train and other tasks assigned by the leadership;
6. After the train arrives at the station, guide the passengers to get off in an orderly manner to avoid accidents such as crowding and trampling.
The picture comes from the internet.
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