Traditional Culture Encyclopedia - Hotel franchise - What are the company rules and regulations?

What are the company rules and regulations?

by giving full play to the enthusiasm and creativity of all employees and improving their skills, management and operation level, the company has continuously improved its operation and management system, implemented various forms of responsibility system, and continuously strengthened its strength and improved its economic benefits. The following are the company rules and regulations carefully collected by Xiaobian. Let's share them with you and enjoy them.

Company rules and regulations 1

First, fully understand the employees of the enterprise

Everyone is so simple to himself, but so complicated to others. As a manager, it is not easy to fully understand your employees. But if managers can fully understand their employees, the work will be much smoother. As the saying goes, "a scholar dies for a bosom friend." A manager who can fully understand his employees will be a first-class manager in terms of work efficiency and interpersonal relationship.

there is a degree difference from the primary stage to the advanced stage, which is divided into three stages:

the first stage: understanding the background, education, experience, family environment, background, interests and expertise of employees. At the same time, we should also understand the employees' thoughts, as well as their enthusiasm, sincerity and sense of justice.

the second stage: when your employees encounter difficulties, you can realize the expected reaction and action. And can give timely help to employees, which shows that you have a better understanding of employees.

the third stage: knowing people and being good at their duties. Can make every employee play the greatest potential in their jobs. Give your employees challenging jobs that can test their abilities, and give them appropriate guidance when facing such difficulties.

In short, it is particularly important for the managers of a small and medium-sized enterprise that managers and employees should understand each other and communicate with each other mentally.

Second, listen to employees' voices

Managers of small and medium-sized enterprises have strong self-opinions, which will help to solve problems decisively and quickly, but on the other hand, it will also make managers go their own way and fail to listen to others' opinions, leading to decision-making mistakes.

in the management of enterprises, listening to the voices of employees is also an important way to unite employees and mobilize their enthusiasm. An employee's mind will lose his enthusiasm for work except problems, and it is impossible for him to accomplish the tasks you gave him excellently. At this time, as a manager, you should patiently listen to his voice, find out the crux of the problem, solve his problems or patiently enlighten you, which will help you achieve your management goals.

people who make mistakes should also be treated by listening, instead of blaming them blindly, they should be given an opportunity to explain. Only after knowing the individual situation can we treat them with the right medicine and deal with them properly.

Third, management methods are often innovated.

Managing employees is like driving a car. When driving, the driver should carefully look at the indicator and the road surface. When the road surface changes and the pointer of the indicator changes, he should turn the steering wheel to prevent the rollover from hitting people. The same is true for management staff. If managers want their employees to run on the established track, they should carefully observe and adjust frequently to prevent them from making mistakes. In a stable large enterprise, managers should pay more attention to the changes of employees and flexibly use various skills to manage subordinates within the basic management framework. For active SME managers, their responsibilities are even heavier. Not only can they not stick to the rules to manage their subordinates, but they can't use the crying mode to involve the blueprint of the enterprise.

if managers want to constantly adopt new methods to deal with new situations in employee management, they must have a year and the ability to transcend stereotypes. In the late 197s and early 198s, Ford's business philosophy became increasingly conservative, and the company's performance declined step by step, finally sliding to the edge of loss. After Iacocca became the president of Chrysler, he actively explored and innovated, which inspired the enthusiasm of employees. In less than two years, he finally miraculously brought the company on the verge of wave production back to life.

Fourth, have both ability and political integrity, and only use quantity

"Every inch has its own advantages and disadvantages in terms of ability, personality, attitude, knowledge and cultivation.". The key to employing people is applicability. To this end, as a manager, when employing people, we must first understand the characteristics of each person, that is, there are ten employees, and some work neatly and quickly; Some are cautious; Some are good at dealing with interpersonal relationships; Others like to work silently in the statistics.

In many enterprises' personnel appraisal forms, there are some evaluation items about the correctness and speed of handling affairs, and only when you can get full marks can you be called an excellent employee. As a manager, we should not only see the scores on the personnel appraisal form, but also observe them in practice and give due work in combination with the strengths of each employee. Observe their attitude, speed and accuracy during their work, so as to truly measure the potential of their subordinates. Only in this way can a manager manage his employees flexibly, effectively and successfully, and make his career flourish.

v. diluting rights, Strengthen authority

Article 7 employees should attend work strictly according to requirements

Article 8 The daily working hours of the Company are set as hours. If it is necessary for work, the working hours can be extended to hours according to relevant government regulations. The extended hours are overtime except for the provisions in the preceding paragraph, but the total working hours per day can not exceed hours, and the total extended hours can not exceed hours per month.

Article 9. Article every day after work and on official holidays, employees should obey the arrangement of staying on duty

Article 1 Employees should take sick leave in accordance with the following provisions. Those who need medical treatment or rest due to illness can take sick leave for no more than days each year. Those who have not taken personal leave and special leave can compensate for the days when they have not recovered after the deadline, and they will be left without pay, but those who have to take personal leave for personal reasons can take personal leave for no more than days each year. They can take special leave to offset their marriage leave. Those who have lost their parents or spouses can take marriage leave. Please take a leave of absence. Those whose grandparents' parents or spouses' grandparents' parents or children are deceased can take a leave of absence. Women who are engaged in maternity leave can take maternity leave. The weeks and holidays in the week holidays are all included in the calculation of pregnancy months to months, while those who have miscarried give a leave of absence for more than weeks. Those who have miscarried for less than a month can take a week off. Those who participate in the qualification examination organized by the government and do not take employment as a prerequisite can take a leave of absence. Those who participate in the election can decide on the leave of public injury according to actual needs. The sick leave is determined according to the actual needs

Article 11. Except for sick leave, the rest are deemed to be absenteeism, but those who are seriously ill and can be cured in a short period of time can report to the general manager for an extension of sick leave for up to months according to their illness and their company qualifications and service achievements. If the personal leave is overdue due to special or unexpected accidents, they can ask the general manager to extend their personal leave for up to days, and then handle it according to the previous regulations

Article 12. Pay the salary during the leave according to the following regulations

Pay the salary during the leave period for those who have not been on leave for more than the specified number of days or have been extended for sick leave

Company rules and regulations 2

1. Formulate the purpose

to standardize the turnover operation process of employees in the company and ensure the smooth turnover handover.

2. Scope of application

The resignation operation of employees below the third grade (inclusive) of the company.

3. management department

the human resources department is the management department of this system.

4. Contents

4.1 Resignation types and application requirements

4.1.1 Resignation: Resignation automatically

(1) Resignation at or above the third grade must be applied one month in advance

(2) Resignation at the first and second grades must be applied 1 days in advance

4.1.2:

4.2 Resignation Procedure

4.2.1 If an employee resigns, I will ask the Human Resources Department for the Employee Resignation Application Form, fill it out in detail according to the items listed in the Employee Resignation Application Form, and then go through the formalities in person with the departments listed in the one-way form.

4.2.2 In the case of dismissal, the immediate supervisor or department manager shall ask the Human Resources Department for the Employee Resignation Application Form, and indicate the reasons in the column of "Reasons for Resignation" and "Other" in the column of "Company Factors" in the Employee Resignation Application Form, and the rest shall be handed over to the departments listed in the one-way form by the employee himself.

4.2.3 resignation process: resignation application → direct supervisor and superior supervisor sign and approve → formalities of this department → formalities of human resources department → formalities of finance department → sign and approve by (deputy) general manager → leaving the factory

4.4 resignation handover

Company rules and regulations 3

1. Do not wear work clothes and work cards to go out and do anything unrelated to work during working hours.

3. Wear the work number plate when dining in the staff canteen. Non-hotel employees must obtain the hotel's approval when dining in the staff canteen. Dinner time: breakfast: 7: 3-8: 3, Chinese food: 1: 3-12: , dinner: 15: 3-17: 3, and supper: 8: 3-1: .

4. Maintain cleanliness and hygiene, and do not dump food residues indiscriminately.

5. Cherish food, and punish those who find waste.

6. Keep the staff dormitory clean and tidy, safe, save electricity and water, and prevent fire and theft. Foreigners are not allowed to enter the dormitory. If relatives and friends visit, they must obtain the consent of the dormitory administrator and leave the dormitory before 23: in the evening. Gambling activities and other illegal activities are not allowed.

7. Any of the following behaviors will be punished: spitting, throwing cigarette butts, peels, scraps of paper, sundries, not paying attention to personal hygiene, making noise without cause, bringing toxic and harmful substances into the dormitory, leaving personal belongings lying around, failing to do duty hygiene, taking foreigners to stay in the dormitory without permission, stealing and violating the law, damaging public property, etc. Serious cases are handed over to the public security for punishment according to law.

employee punishment regulations

1. Minor negligence: (5 yuan-3 yuan)

(1) Being late, leaving early or absent without leave for no reason.

(2) disobeying the doorman system and refusing to submit the package.

(3) Don't take the work number plate or don't check with the traffic police.

(4) Stay in the front hall and shopping mall of the store, walk through or go in and out of the guest store.

(5) Take the passenger elevator (except the security guard, bellboy, assistant manager in the lobby and night shift at the front desk) and use the guest toilet without approval.

(6) Don't go to the workers' entrance and exit when going to and from work, and leave the store after work without wearing clothes.

(7) Wandering around the store without permission during off-duty hours.

(8) When on duty, they don't wear the work number plate, don't wear shop clothes, and their appearance does not meet the prescribed standards.

(9) Being late on duty, making loud noises or talking loudly.

(1) Humming songs, whistling, stamping, running at work, putting your hands on your hips or pockets in the business place, tidying your hair or clothes, scratching, making up, looking in the mirror, snapping your fingers and other unprofessional actions.

(11) Reading books, newspapers, magazines, etc. unrelated to work while on duty.

(12) Eating while on duty, not eating at the time specified by the department head.

(13) Spitting, littering and other unsanitary behaviors.

(14) Don't use honorific words, polite words or forbidden words when serving.

(15) unauthorized use of items, equipment and instruments in the store without the approval of the department head/manager.

(16) Don't accept the arrangement and command of the leader when on duty, and don't cooperate with colleagues.

(17) Smoking in no-smoking area and guest smoking area.

(18) The service efficiency is poor, which causes obvious displeasure to the guests.

(19) Those who punch time cards on behalf of others or ask others

(2) Violate safety rules and regulations (serious cases will be dealt with separately).

(21) Failure to abide by the relevant rules and regulations of the staff dormitory and staff canteen (severe punishment can be given according to the regulations if the circumstances are serious).

(22) Failing to comply with the rules and regulations, post responsibilities, operating procedures and service procedures formulated by the subordinate departments or relevant departments (severe punishment can be given according to regulations if the circumstances are serious).

(23) The mistakes made are similar in nature to the above clauses, and they shall be handled according to such clauses.

III. Serious negligence: (above 1 yuan or dismissed)

(1) Beating guests and colleagues.

(2) being detained and examined by the public security organ according to law for violating the provisions of national laws and decrees.

(3) stealing, altering all kinds of original records, bills and receipts by illegal means, or taking advantage of paid bills to collect money from other guests and deliberately charging extra money to enrich themselves.

(4) stealing and defrauding the property of guests, colleagues and restaurants.

(5) taking out the items belonging to the hotel, items forgotten by guests, gifts and items forgotten by colleagues without permission.

(6) dealing with guests privately, offering bribes, accepting bribes or engaging in unethical behavior and extra services to collect fees.

(7) giving special care or preferential treatment to relatives, friends or acquaintances without authorization.

(8) Those who harass guests' private lives, peek or peep.

(9) Deliberately violating the rules and regulations, operating procedures and work specifications of the store while on duty, causing damage to hotel property or casualties of guests and colleagues.

(1) Violating national laws and financial discipline, causing losses to the country and the hotel.

(11) Carrying and hiding guns, ammunition and other various lethal weapons in hotels.

(12) Intentionally divulging confidential documents, materials and data of the hotel to other units, thus damaging the interests of the hotel or forging hotel documents for personal gain.

(13) Disloyal to the leader, lying about news or fabricating and spreading rumors that are harmful to the interests of the hotel and all employees.

(14) When on duty, gather people to make trouble, incite and participate in fights or incite employees to collectively go slow, strike and other activities, falsely pass on orders from superiors or suppress orders from superiors.

(15) Making obscene transactions with guests in the store, soliciting prostitutes for guests or participating in such activities.

(16) Being absent from work for seven consecutive days or seven days in the whole year.

(17) being employed by other employers, companies or units without the permission of the management authority.

(18) Sleep on duty and gamble in restaurants.

(19) Drinking alcohol, taking drugs, narcotics, hallucinogens, stimulants, etc. while on duty.

(2) refusing to carry out the decision of the management authority, disobeying the orders of superiors when on duty, refusing to work or disobeying the work assigned by superiors in case of emergency.

(21) The guest complained seriously.

(22) Open the doors of guest rooms and office areas with the master key without permission, and pry the locker privately.

(23) serious violation of relevant regulations and significant impact.

(24) The mistakes made are similar in nature to the above clauses, and they shall be handled according to such clauses.

company rules and regulations 4

in order to ensure the safe and hygienic food supply for employees and their families, the staff canteen strengthens the management of internal food and beverage processing workflow while seriously implementing the food hygiene law, ensuring the quality of raw and cooked food and ensuring the food safety of employees and their families.

first, strictly control the procurement of raw food, pay attention to the stale color when purchasing raw food, meat and egg products, and prevent the procurement of stale and moldy food.

Second, raw and cooked foods should be stored separately, and cooked foods should be covered to prevent various diseases caused by bites and crawls of mosquitoes, flies, cockroaches and rats.

3. In food processing, all kinds of processors must wear white hats and masks, and trim their nails regularly to avoid all kinds of bacteria polluting food.

4. When raw food, vegetables and tableware are purchased, the warehouse keeper will check and classify them, establish a variety account, and then put them into the warehouse for unified storage, and the chef will sign the bill when necessary.