Due to personal reasons, the loss of the hotel may reach 20 thousand yuan. Does he have the right to deduct all my wages?

I suggest you carefully check the punishment regulations in the employee handbook, which are generally clearly defined. If you have any questions, please consult the Labor Arbitration Committee and invite them to come forward if necessary. It is inevitable that similar problems happen to the front desk staff, but as front desk staff, each hotel may have different regulations because of work mistakes. I have encountered a similar big problem in a hotel in Shanghai before, and the hotel and staff will bear half the responsibility. It's not easy for a hotel to fire an employee. You need to be compensated for two months' salary. Unless you explicitly violate the provisions of the Employee Manual on dismissing employees, and the provisions do not violate the conditions of the Labor Law on dismissing employees without compensation, you can dismiss employees without compensation.

If it's not a bad behavior, it's just the loss caused by work mistakes. The hotel has no reason to deduct all your wages and bonuses, but it can recover from you, and the amount of recovery may be paid from your salary. I hope you can consult the labor department in detail. They are your last straw.

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If you are not dismissed, then according to Article 16 of the Interim Provisions on Wage Payment: If the employer suffers economic losses due to the laborer's own reasons, the employer may claim compensation for economic losses according to the labor contract. Compensation for economic losses can be deducted from the employee's own salary. However, the monthly deduction shall not exceed 20% of the employee's monthly salary. If the deducted surplus wage is lower than the local monthly minimum wage, it shall be paid according to the minimum wage. The specific compensation depends on the company's regulations.