When receiving foreign guests, what should I pay attention to when staying in a hotel?

Before the foreign guests arrive, they should make full preparations.

First of all, we should know the basic situation of visiting foreign guests or delegations. For example, the total number of visiting foreign guests, including the spouses and other personnel of the guests, the duties, gender and protocol order of the visitors, etc. , can be provided by the other party in advance. When visiting important state guests, there are official entourage (or delegation members) and staff members in the follow-up staff, and some official entourage are senior government officials. In addition, leaders of some countries visited China, accompanied by entrepreneurs, journalists and crew members of special planes. These should be clearly understood in advance, so that the relevant units can make corresponding reception preparations.

For foreign guests' dietary hobbies, religious taboos and whether they have other special living habits, they can also ask each other in advance, and if necessary, they can also ask the blood type information of their visitors. Before drawing up the visitor's visit schedule, you need to know clearly the arrival and departure date and time, transportation and implementation route, as well as the specific wishes for the visit. The specific time for the aircraft to take off and land can be closely controlled by the civil aviation department.

The tight schedule should be appropriate. There are so few activities that guests sometimes do nothing in the hotel and feel very cold; Too much activity will exhaust the guests. It is not easy to keep a proper balance in the timetable. In order to let the guests see more things and meet more people in a limited time, it is often easy to arrange the schedule too full and have no time to relax.

In order to achieve better results, some large delegations can arrange activities in groups. Some minor activities can be arranged for other members of the delegation to participate in order to reduce the fatigue of the guests. The level of reception specifications reflects the attention and welcome enthusiasm for visiting guests.

It is also often sensitive to the level of receiving specifications. Therefore, the reception specifications for visiting guests should be properly mastered.

The level of reception specifications is often manifested in various aspects. For example, the scale of the banquet and the identity of the main banquet staff attending the banquet; The solemnity of some ceremonial activities, even sometimes the arrangement of housing and transportation, will be regarded as the embodiment of reception specifications. Therefore, for the same level of state guests, we should maintain roughly the same reception specifications, and don't give people the feeling of favoritism. However, for some state guests who have special needs in politics or relations between the two countries, giving "exceptional" reception may receive obvious results.

Although the reception specifications can be reflected in many ways, the reception of leaders is particularly important. Who collected it and how it went are all hot spots that people pay attention to. Sometimes the main leaders of the host country are not in the capital, and guests are willing to meet in other places. Therefore, when drawing up the reception plan and arranging the activity schedule, we should pay special attention to the interview of the leaders.

All countries pay special attention to the safety of visiting foreign guests, especially state guests. When important state guests visit, some countries will take special security measures. This is because the host government has the responsibility to ensure the personal safety of guests during their stay in its territory. According to the usual international practice, the host country has the responsibility to protect the safety of state guests from the time they enter the country. The host government should cooperate with the governments of the visiting countries to make plans to protect them, including police escort, on-site control, strict security, food tasting, traffic safety and all other necessary technical and preventive measures. The concierge should also consider safety factors when considering the schedule and the on-site arrangement of activities.

The reception of foreign guests during their visit is very important. Housing, cars and daily life should be as comfortable, convenient and safe as possible, and the diet should be delicious. The residence should be chosen in a beautiful and quiet area so that guests can have a proper rest after busy and intense activities. General state visits are mostly in state guesthouses and high-end hotels, which are well-equipped, thoughtful and experienced. In order to pay attention to etiquette, some countries will arrange guests to live in palaces, villas and other places. The flag of the visiting country or the flag of the head of state should be raised at the residence of the head of state. When allocating housing, the surrounding staff, such as secretaries, translators, personal guards and service personnel, should live in rooms close to the guests. Senior officials in the delegation should also make proper arrangements. Unless necessary, bachelors should also arrange separate rooms instead of sharing rooms. Housing can be allocated by the owner, and then ask the guests for advice; You can also give the room location map to the other party in advance and let them arrange it themselves.

With regard to diet, we should try our best to do well according to the habits and hobbies of foreign guests. According to the habits of foreign guests, some drinks, fruits, etc. It should be prepared in the room for them to take at any time.

For the flag sample and production instructions of the flag of the guest country (the flag of the head of state), you can ask the other party for the score of the national anthem through diplomatic channels. In addition, we should collect some music from visiting countries for dinner music and evening performances.

State guests usually give gifts to the leaders and staff of the host country when they visit, and the host country will also give gifts accordingly to express its gratitude. Give gifts to each other between leaders, either in person during the meeting or through the concierge; Gifts for the general entourage and staff can be handed over by the concierge. Gifts should avoid sameness and repetition. Therefore, the gifts given to state guests during each visit should be recorded for future reference. Gifts for visiting guests should be taken away by special plane. If there is no special plane, it is generally not appropriate to give large fragile and difficult-to-transport gifts for guests to take with them to luggage belt.

Everything should be polite and relative.