Why can't Korean Air mention a free transfer hotel? Call Korean Air and tell them that my ticket doesn't offer free hotels. Very depressing.

I'm sorry to hear that you have encountered such a situation. Korean Air may not be able to provide free hotel shuttle service for various reasons, such as your flight time is too tight, which makes it impossible to stay in the hotel during the connecting flight, or your flight has other connecting options, which makes it no longer applicable to provide free hotel shuttle service.

If you have confirmed that your flight can't provide a free connecting hotel, you can try to book your own hotel online, or contact the customer service department of Korean Air to see if there is any other service or help. When booking a hotel, it is best to choose a hotel near the airport and confirm the transportation service or shuttle service of the hotel to ensure the smooth transfer flight.

In short, whether Korean Air provides free hotel shuttle service may be different due to various factors. If you have specific questions or need further help, please contact the customer service department of Korean Air directly for more accurate and personalized service.