Traditional Culture Encyclopedia - Hotel franchise - Urgent: Should the guest pay the down payment if he doesn't come to the hotel?
Urgent: Should the guest pay the down payment if he doesn't come to the hotel?
If it is just opened, in order to attract more customers, or for fear of offending old customers, you can return it.
The deposit is reserved in advance, so I'm afraid it won't be given to others. If the room is full, the reserved room or location will be reserved for the reserved guest. Because the guest has already given the deposit, the deposit does not need to be refunded.
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