Traditional Culture Encyclopedia - Hotel franchise - The man stayed in the hotel for three days, 370 thousand. Why does the hotel insist on no fault?
The man stayed in the hotel for three days, 370 thousand. Why does the hotel insist on no fault?
A few days later, Mr. Xie came back from other places and wanted to stay in this villa, but the hotel staff told Mr. Xie that he could only stay for four days because the villa had been booked by other guests. Mr. Xie was very angry, but the hotel was firm, so he turned to the Consumers Association for help, but the hotel claimed that it had fulfilled the contract and would not accept anyone's mediation.
In my opinion, Mr. Xie should have thought of it when he checked out, because he has lived alone for a year, and it is impossible for the hotel to stay behind other guests if he wants to stay. There is nothing wrong with the hotel booking the villa to other guests, but it is not appropriate to give Mr. Xie a check-out fee from the beginning. Although Mr. Xie enjoys this kind of service, he should pay for it. Relatively speaking, the hotel should return the rest of the room fee to him for the service he didn't enjoy, but because Mr. Xie violated the agreement first, I think the hotel can charge a certain penalty.
The hotel should also improve its own system, formulate corresponding measures and procedures for guests to check out early, and set up liquidated damages for large transactions to make up for the hotel's losses. Before renting a villa, guests should also consider whether they will go on a business trip to avoid the same thing as Mr. Xie. More than 300,000 people defeated Shui Piao, and it hurts to think about it.
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