Hotel Quality Inspection Standards and Rules for Guest Rooms

1. The surface, air outlet and filter of the guest room air conditioner are clean and free of dust.

2. Bathroom: The sealing strip of the shower room is intact and not damaged.

The anti-slip mat in the shower area complies with brand standards (Rubbermaid)

The shower area is equipped with a "Beware of Slips" sign. The sign uses brand requirements and is free of damage and mildew.

3. Guest rooms: Window limits The window limits of guest rooms meet the standards (the maximum opening of sliding windows shall not exceed 20 cm) (the maximum opening of sliding windows shall not exceed 15 cm). If the store has installed anti-theft windows, No limit is required.

? Guest room door The door lock is firmly installed, the anti-locking device can be used normally, and the alarm function is normal.

?The anti-hotlink installation is complete, firm, intact and effective.

? Safety prompt signs comply with brand requirements.

? Guest room air conditioning? 1. The room temperature meets the brand standard 15 minutes after the air conditioner is turned on (26 in winter and 23 in summer)

2. The ambient background noise 15 minutes after the air conditioner is turned on is in line with the indoor ambient noise of mid-range and below brands, which does not exceed 50 decibels, and the high-end brands do not exceed 45 decibels

When the water pressure pink water valve in the guest room is opened to the maximum, water will flow out horizontally. The distance should not be less than 30 centimeters.

? The temperature of hot water should not be lower than 40 degrees

4. Floor walkways: The hotel is equipped with Ecolab four-in-one all-purpose cleaner, and it is within the shelf life.

< p> ?The hotel is equipped with and uses Rubbermaid wet mops

?The cleaning tools on the guest room tool cart should be fully equipped, the cleaning supplies in the cleaning basket should not be out of stock, and the work cart should be clean and intact.

?Guest room screens and floor screens are clean and free of insects and damage

5. Linen management: ? Clean linens and dirty linens are stored separately, and the storage area is clean and hygienic (including Work vehicle)

The height of the dirty linen does not exceed the linen belt

? Work vehicle unloads dirty linen in the floor workshop or other designated locations (except public areas) , placed without landing.

The storage of quilt cores should be standardized when changing seasons (we use all-season quilts)

Operating specifications for linen washing and transportation:

1. Linen transportation vehicles Is it closed? The clean linen is wrapped tightly, and the linen is not exposed in a large area (the exposed area is smaller than the A3 paper)

? 2. The dress code of linen delivery personnel, no breasts exposed or wearing slippers< /p>

? 3. Clean or dirty linen does not fall directly to the floor

6. Clean the room: Complete a major cleaning at least once a month for each room

? The quality of cleaning completed meets the requirements

7. Hardware damage: ? There is no water seepage on the top surface of the wall in the room (including the bathroom), causing mildew and peeling on the wall; fixed furniture must not be loose in more than three places.

? There should be no obvious strong odor in the guest room bathroom

? The gauze curtains and blackout curtains in the guest rooms have no serious discoloration and have good shading effect.

The door head is installed firmly and there is no obvious leakage, seepage or damage.

8. Maintenance room: ?1. Two maintenance rooms are completed per week or every month as required. A total of 8 rooms

2. The maintenance room is completely implemented and of good quality:

? Top surface of the wall: The walls and ceilings of the entire room are intact and flat, with no color difference, no obvious cracks, No mold, obvious stains, or peeling

Silicone: No yellowing, blackening, mold, or incompleteness.

Hardware: Full-length mirrors, washbasin mirrors and other hardware are installed firmly without looseness (including shower heads, hoses, shower bases, triangle soap holders, paper holders, angle valves, hand basin faucets, and glass Folding), etc.

Switches and sockets: electrical switches and socket panels are firm, not loose, and can be used effectively