What kind of work does the front desk belong to?

The front desk of a general company belongs to the administrative department.

1, the company's front desk is generally managed by the administrative office, and some companies call it the comprehensive office, and each company has a different title. If some companies are small, administration and manpower may be the same department.

2. Front desk reception, also called administrative front desk, is under the jurisdiction of the company's administrative department. It is one of the positions in modern enterprises, and is usually mainly responsible for customer visit and registration, telephone transfer and other affairs.

3. Reception at the front desk: greet the guests, judge their intentions, go through relevant formalities, answer the phone, and pay a return visit to frequently asked questions.

4. Job responsibilities: obey the work arrangement of the reception manager and director. Special circumstances must be reported to the superior. Accept any work assigned by the boss at any time. Do a good job of collecting and filing guest information and check relevant information. Receive guests, deal with the difficulties and requirements of guests in the hotel in time, and provide corresponding services and necessary assistance. Provide inquiry service, but remember not to tell others the guest information casually. Print various business reports.