What are the ten standard phrases used at the front desk?

1. Hello, sir or madam, welcome. Is there anything I can help you with?

2. Do you have a reservation?

3. How long do you plan to stay?

4. Our hotel has XXX rooms. Which type do you like?

5. Such a room only costs RMB XXX yuan per day. Do you think it’s okay?

6. Sir or Madam, could you please show me your ID? Thanks!

7. Sir, please wait a moment.

8. Sir, madam, which method of payment do you use?

9. Sir, madam, our hotel provides you with free valuables storage service. If you need it, you can handle it at our front desk at any time.

10. Madam, do you have any other requirements?

11. Sir, if you have no objections, could you please sign here?