Prospective Research: Development and Trend of Artificial Intelligence in Catering and Hotel Industry

With the popularization of artificial intelligence and internet technology, the catering and hotel industry is undergoing rapid changes under the new format represented by "people and property". At present, the traditional catering and hotel industry has begun to face up to the lack of its own technology research and development capabilities and actively cooperate with strong scientific research background in the fields of artificial intelligence and cutting-edge technology. As a result, solutions and products under the framework of cutting-edge artificial intelligence technology and new formats are rapidly testing water, with remarkable results.

In this context, the world's top 500 catering and hotel enterprises, as the industry leader, have also begun to integrate artificial intelligence technology, trying to land related projects in many frontier application fields such as seat reservation, in-store consumption and digital operation, thus driving the technological changes of the entire catering and hotel industry.

With the increase of global per capita GDP and consumption, the consumption of catering and hotel industry is also increasing slowly. At the same time, as the global economy continues to pick up after the financial crisis in 2008, the tourism consumption of tourists from all over the world has also reached a new high year by year. According to the report of hotel catering industry based on IBISword, the global catering hotel industry has maintained an average annual income growth rate of nearly 2% in the past five years, and the income of 20 18 is close to the trillion-dollar mark.