Traditional Culture Encyclopedia - Hotel franchise - What abilities should managers have?

What abilities should managers have?

1. Professional knowledge and ability

Excellent leaders must not only be familiar with the internal operations of the organization, but also must be alert at all times and pay attention to changes in the external environment. If a leader has a high degree of With his professional ability, his intuitive judgment will be very sharp. Combining professional ability and correct judgment, he can handle things in an orderly manner. The company will not only be able to develop in an orderly manner, but also be able to turn the corner even when it is in crisis.

2. Enthusiasm and magnanimity

Leaders with professional knowledge and skills must provide necessary guidance to employees in a timely manner. Teaching and leadership complement each other. Leaders must be willing to impart knowledge, Share insights and experiences to help employees grow and be creative. With the help of leaders' superior professional knowledge and abilities, they can inspire employees' wisdom through guidance, create a win-win situation for each other, and create more new opportunities for the enterprise.

3. Honest and upright personality

Leaders must have lofty moral values, have an honest and upright personality, and "do what they preach."

Whether it is the attitude towards life or the execution of business, we must always review and reflect whether we have completed what we promised. Honesty and integrity are to a leader what quality is to a leader. The product is equally important. Therefore, whether you are in front of others or behind the scenes, you must keep your word, maintain an attitude of integrity, and be consistent in your words and deeds. Only in this way can you build a mutually trusting relationship with others.

4. Confidence and wisdom

Leaders must convince themselves of the correctness of goals and decisions through self-confidence, and have enough wisdom to collect, integrate, and interpret a large amount of information to create a vision , solve problems, and make correct judgments and decisions. Leaders must always review the decision-making process, have keen insight, rely on wisdom to adjust the pace according to changes in the environment, and do not stick to conventions.

5. Self-respect

Leaders are humble and respectful of others, put aside their stature and arrogance, regard the dignity of others as their own dignity, trust subordinates and employees, and know how to fully understand Authorization. If leaders are unwilling to trust others, or do not give their subordinates the opportunity to give full play, it will lead to mutual distrust and lack of identification, which will lead to low work mood and low efficiency among subordinates, and the company will not be able to maintain long-term stability.