2022 Hubei Airport Shuttle Free Accommodation Guide

Wuhan Tianhe International Airport has launched a transit free accommodation service. You can book a business hotel at Hubei Airport. How to meet the accommodation conditions is detailed below.

: 1. Service content

1. It is applicable to passengers who need to stay overnight in Wuhan with Wuhan Tianhe International Airport as the transit point and 4-48 hours "empty rail" overnight transfer. Provide free accommodation service for the first night (including the exclusive breakfast box for transit passengers).

2. Check-in Hotel: Hubei Airport Business Hotel (hereinafter referred to as "Airport Hotel"), address: Nansan Road, Nannan Work Area, Wuhan Tianhe International Airport.

3. In principle, arrange two people of the same sex to stay in a standard room, with one person and one bed; If passengers have special requirements, they need a standard room/single room for one person. Passenger pays 180 yuan/person, and airport hotel is responsible for coordinating and arranging the room type.

4. Hubei Airport Business Hotel provides free shuttle bus service for transit passengers. Venue: Gate 3, Floor 4, T3 Terminal. Contact the driver directly. Tel: 1887228088. For other enquiries, please call the hotel front desk at 027-858 18080.

: Second, the service object

1. Definition of "air-to-air" transit passengers: passengers who take two different flight numbers from the departure point to the destination and transit through Wuhan Tianhe International Airport. Including passengers from different cities to Wuhan, excluding passengers who take stop flights in Wuhan (the flight numbers of the front and rear legs are the same).

2. Definition of "empty passengers in rail transit": empty passengers in rail transit who come to China by train (high-speed rail G/ bullet train D only) and passengers who come to China by plane and change trains (high-speed rail G/ bullet train D only).

3. "Air-to-air" transit: for domestic and international (including regional) transit passengers; "Empty rail" transfer: provide round-trip service for passengers who transfer to China and South Korea by train (high-speed rail G/D only).

Children must share rooms with adults (18 years old or older). Children over 2 years old can make the bed alone, and babies under 2 years old can't make the bed alone.

Passengers crossing the border on the same day will not be provided with free accommodation service.

: three. Appointment operation flow

1. Pay attention to the official WeChat account of "Wuhan Tianhe International Airport", or download the "Wuhan Tianhe International Airport" APP through Xiaomi Application Mall to register and log in.

2. WeChat or APP appointment time: 08:30-22:00. Transit passengers need to book overnight accommodation service through WeChat official account 12 two hours before the scheduled departure time of the maiden flight.

3. Reservation: Click on "My Trip-Transit Service-Value-for-money Free Service", "Free Overnight Accommodation" and "Transit Authentication" to authenticate the information of transit passengers (including: name, valid ID number used when purchasing tickets, arrival and departure flight numbers and times of planes, arrival and departure times and times of trains, departure and final location, uploading boarding pass photos or screenshots of travel orders, etc.). ).). My colleagues and I can click "Add Traveler" for authentication.

4. Review: The platform will review the passengers on the first flight day, push the order review information to the passengers through WeChat or APP, and send the verification QR code (the verification QR code is for personal use only and is not transferable).

5. Passengers need to contact airport hotel to confirm the reservation information. The telephone number of the hotel is 027-858 18080.

4. Registration process

1. airport hotel will arrange standard rooms for passengers to check in. After confirming the passenger's transit status, the passenger will provide the verification QR code within the validity period to the hotel staff for verification.

2. airport hotel handles the check-in procedures for passengers. Passengers must provide the original ID card or other valid flight documents, as well as previous travel documents (such as boarding pass, e-ticket, trip to travel itinerary, order screenshot, etc.). ) Go to the hotel and make copies according to the requirements of the hotel. The above information is indispensable, otherwise it will affect the check-in of passengers.

3. After check-in, airport hotel is responsible for sending the passengers to the departure floor of T3 terminal of Wuhan Airport, and then boarding.

Verb (abbreviation of verb) special case

1. If the flight/train time changes, or passengers change their air tickets/train tickets, they need to change their reservation information in time, otherwise they will not be able to enjoy the service.

2. Due to the real-time changes in the epidemic situation

Hubei Airport Group Co., Ltd. is responsible for formulating the Detailed Rules for the Implementation of Transit Service Products and has the right to interpret them.