The application of the first cause effect in hotel management.

The first cause effect is the impression people leave in their first communication, which forms and occupies a dominant position in each other's mind. The first cause effect is also called the first cause effect, dominance effect or first impression effect. It means that people will leave a deep impression when they come into contact with something or someone for the first time. In the process of social cognition, the information that individuals first input through the "first impression" has an impact on their later cognition of the object. The first impression has the strongest effect and lasts for a long time, which is stronger than the information obtained later on the overall impression of things. The first cause refers to the first impression left in the brain when an object is first recognized.

Therefore, hotel managers should win the satisfaction of the guests in terms of hotel image, courtesy, enthusiasm and thoughtfulness, beautiful environment and value for money, and leave a deep first impression on the guests.