Traditional Culture Encyclopedia - Hotel franchise - What should I pay attention to as a hotel waiter?
What should I pay attention to as a hotel waiter?
1: gfd should be neat and clean, without long hair, nails and various decorations.
2. Polite expressions, such as hello, good morning and welcome. If necessary, please walk slowly. Welcome to visit next time.
3. The tone of voice is neither urgent nor slow, neither supercilious nor supercilious, but the guests should be able to hear you.
Because time communication is limited, the speech should have a theme or focus, so as not to waste the time of the guests.
5. Try to be familiar with the business, be warm and thoughtful, think what the guests think and be anxious about what the guests are anxious about.
I just think so, and I don't want to understand.
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