On September 28th, I bought a room at Home Inn on your platform, and deducted it from 150 yuan. How to apply for a refund? Can't find the page to operate now?

Hello! Thank you for your attention to Ctrip.com!

Ctrip group purchase supports "no consumption, return at any time".

"Voucher expired without consumption, unconditional refund", in which the product description clearly indicates support for these two service promises, and your voucher number and password have not passed the merchant verification, you can log in to Ctrip website, click "My Ctrip-Order Center-Group Purchase Order" to find the group purchase order, and click "Apply for a refund". ?

In case of doubt, Bian Xiao suggests that after you pay attention to iCtrip, click "Micro Service-Labor Service" at the bottom of the WeChat menu bar between 9:00- 18:00, provide the order number, inform the specific matters, and we will have someone to verify it for you.

You can search "iCRIP" of Ctrip WeChat official account on WeChat, reply "Binding" or "Association", and you can use WeChat to book Ctrip products, and there are exclusive promotions to surprise you who love to travel ~

In addition, I recommend you to download the "Ctrip Travel" APP(/m/c270), "Ctrip is in hand, just leave!"

Move your finger, scan the QR code below and follow the download, making an appointment for consultation easier ~