Traditional Culture Encyclopedia - Hotel franchise - Overview of Hotel Guest Control System

Overview of Hotel Guest Control System

Hotel room control system (hereinafter referred to as guest control system) is a special network system integrating computer control, communication and management technology. Based on RCU (Guest Room Intelligent Controller), the intelligent management and control of security system, access control system, central air conditioning system, intelligent lighting system, service system and background music system in hotel rooms are realized. The system can reflect the guest room status, guest demand, service status and equipment status in real time, thus assisting the hotel to control and analyze the guest room equipment and internal resources in real time.

Hotel guest control system consists of front-end control panel, back-end control equipment and intermediate core processing equipment. The front panel includes various switches, such as touch switch, touch switch, self-reset switch, etc., which can control various equipment in the guest room. Back-end control appliances include outdoor display panels, power supply, lighting, dimming, TV, air conditioning, curtains, services, background music, PM2.5 detection equipment, fresh air equipment, etc. , and is responsible for executing the instructions of the control panel.

Passenger control system is intelligent, networked and standardized. It can combine scientific management ideas with advanced management methods, help hotel managers and service personnel at all levels to timely and accurately analyze and process a large number of dynamic and complex data and information generated in the process of hotel operation, and make hotel management truly change from experience management to scientific management.

The passenger control system also provides a variety of operating modes to adapt to different situations. For example, unmanned mode can automatically turn off unnecessary equipment when guests leave the room to save energy; Check-in mode can automatically adjust the indoor environment settings to meet the needs of guests; Welcome mode can provide special welcome effect when guests check in and enhance the guest's check-in experience.