Traditional Culture Encyclopedia - Hotel franchise - What is the food delivery for?

What is the food delivery for?

Pass the dishes to the waiter or tell the waiter the name of the dishes in time, send the empty plates with empty plates to the washing room to get the waiter's order menu, and help the waiter (serve, listen to the guests' requirements, find a waiter for the guests, etc.). ) Pass the dishes as soon as they are served, and make sure that the table is accurate. If the waiter is not here, you can put them on the waiter's desk, or prepare the table with you with empty plates handed to the relevant service personnel.

Position: Vegetable Messenger

Task: 1, pre-job preparation

Step 2 pass the food in the meal

Step 3 finish the work

Step 4 handle complaints

Step 5 receive training

Task 1: Preparation before operation

Step by step, pointing to the standard.

1. check-in: fill in the "check-in book" and change into work clothes, and check in according to the restaurant clock.

2. Hygiene: clean the sideboard and workbench without stains, oil stains and water stains. Clean the walls and floors. Clean the designated area (lobby carpet, lobby floor, air conditioning, walls, open exterior walls, carpets, etc.). ) no precipitation, smooth water flow.

3. Prepare sauces: prepare sauces such as soy sauce, vinegar, salt, oil drums and condensed milk. If there is an order, prepare the hand washing method in advance according to the menu, send the sauce to the designated area, clean the seasoning bottle and collect it in time. For banquets with more than six tables, the sauce can be delivered to the counter area in advance, without hanging marks or stains.

4. Prepare utensils: clean trays, lids, spoons-clean lunch boxes-and replenish them in time-put them in the order of station number-without stains or oil stains-put them on your fingers-and set their positions.

5. Open a working meal: sterilize the bowl of the working meal and send the working meal prepared by the kitchen to the designated dining table. The personnel on duty should take part in cleaning the working meal, finish cooking and do a good job of sorting out the food delivery department-send the rice to the workbench in the food preparation room, stand in the designated position in the lobby and put it neatly.

6. Attend the regular meeting: accept the guidance and work arrangement of the foreman and accept the inspection of the foreman. After the regular meeting, the dessert will be prepared by the porridge truck and sent to the designated place in the restaurant.