Traditional Culture Encyclopedia - Hotel franchise - I urgently need a PPT introduction to the catering industry. Hope you can help.

[Hotel Planning] [Hotel Training] [Hotel Procurement Industry Volume]

[Hotel Service] [Hotel Human Reso

I urgently need a PPT introduction to the catering industry. Hope you can help.

[Hotel Planning] [Hotel Training] [Hotel Procurement Industry Volume]

[Hotel Service] [Hotel Human Reso

I urgently need a PPT introduction to the catering industry. Hope you can help.

[Hotel Planning] [Hotel Training] [Hotel Procurement Industry Volume]

[Hotel Service] [Hotel Human Resources]

[Hotel Finance] [Hotel Management] [Hotel Software]

[Hotel Catering] [Hotel Etiquette] [Hotel System]

Hotel Industry Management Encyclopedia\Hotel Finance Directory

Author: Wu Xin Wu Mian reply date: 2005-10-21 10:15:00

Financial management in the expansion of China's hotel industry.doc

Preparation of hotel budget.doc

< p> Financial cost management of hotels.doc

Rethinking hotel financial management.doc

Hotel group financial system management measures (passed version).doc

Finance Department Management Measures.doc

Star Hotel Financial Director Responsibilities Manual.doc

Management Measures for the Finance Department of a Hotel.doc

Star Hotel Finance Department Form. doc

Financial workflow of a hotel.doc

Finance department form.doc

Finance manager.doc

12 files 4,692,480 Byte

Hotel Industry Management Encyclopedia\Hotel Catering Directory

Creating one of the successful catering brands.doc

Creating the seventh successful catering brand: Impeccable Catering brand.doc

Creating a successful catering brand No. 3.doc

Creating a successful catering brand No. 9: Brand management services.doc

Creating success Part Two of the Catering Brand.doc

Creating a Successful Catering Brand Part Eight: Surprisingly Winning Business Skills.doc

Creating a Successful Catering Brand Part Six: How to Respond to the Market.doc

p>

Creating a successful catering brand No. 10: Brand extension and expansion.doc

Creating a successful catering brand No. 4: Catering brand marketing.doc

Yi Xue Thinking and Catering business management.doc

Catering industry strategic planning.doc

Catering industry strategic planning 1.doc

Catering industry regular hygiene supervision quantitative score.ppt< /p>

Catering cost control-1.doc

Catering cost control-2.doc

Catering cost control-3.doc

Catering cost Control-4.doc

Catering strategic planning.doc

Catering dispute resolution.doc

Catering operation planning and management-1.doc

< p> Catering operation planning and management.DOC

Exploring the success of catering chain operations.doc

Taiwan Ogilvy Classic Case - Left Bank Cafe.ppt

Shenzhen Sanjiu Chengyuan Hotel Catering Department Training Materials.doc

Establishment of Modern Hotel Quality Management System.doc

Shenjie Flavor Catering Chain Project Proposal.doc

< p> List of China's top 100 catering companies in 2002.doc

Shanghai's dining inclusive of the world sold for 127 yuan last year.htm

Shanghai's dining market is changing.htm

The Shanghai Catering Exhibition was so fast last year that 765 were eaten in one day.htm

Shanghai Catering Superior Intention.doc

China Fast Food Market Research Report_Tourism_Report_Global Consultation.htm

Market research report on China's fast food industry.htm

Six major banks share the ten-dollar Expo cake.htm

The development of the meal after joining the WTO_ _?_西网.htm

State Information Network New - What are the sub-shang meals.htm

Look at the use-ism of Xinya Dabao.htm

Computer World Network - Focus - IBM Shanghai Ya *** Go Dining ERP Shanghai Dining POS system has 3 yuan in business opportunities

.htm

The secret to the success of restaurant chain operations.htm

The world’s top five catering secrets.doc

Catering computer ordering management system.doc

[Management tools for catering professional managers]

Five-star hotel system.doc

42 files 3,053,950 bytes

Hotel Industry Management Encyclopedia\Hotel Catering \Catalogue of Management Tools for Catering Professional Managers

Catering Industry Co., Ltd. Personnel Management Regulations.doc

Catering Promotional Activities.doc

Dashu Hotel Catering Co., Ltd. employee handbook.doc Catering sales skills.doc

What waiters should know and do.doc Catering company annual marketing plan.doc

How to coordinate the restaurant and kitchen.doc Restaurant daily life Work inspection details.doc

Twenty-three types of customers.doc Restaurant service training.doc

Several types of customers that waiters often encounter.doc 10 good habits of catering employees .doc

The art of heart-to-heart conversations with employees.doc The key to a successful banquet.doc

Hotel financial cost management.doc Restaurant manager training manual.doc

Reward and punishment plan.doc

17 files 475,648 bytes

Hotel industry management encyclopedia\hotel planning directory

Property-rights hotel business operation model.doc< /p>

Promotional activities-1.doc

Promotional activities-3.doc

Promotional activities and sales skills.doc.doc

Promotional activities Planning-1.doc

Trust business development and innovation research.ppt

Distribution strategy.ppt

Grand hotel corporate image survey report.doc

Online marketing plan for hotels and restaurants.doc

Advertising and promotion methods.doc

Strategies and methods to increase hotel revenue.doc

Star rating of tourist hotels Division and evaluation.doc

Sauna bath plan and quotation.doc

Garden hotel planning plan.doc

Hotel marketing channels and DMS.ppt

Hotel Marketing Management - Hotel Marketing Planning.doc

Liquor Promotion Training - Practical Hotel Channel Promotion Training.doc

Sinotrust - "××× Airport Reconstruction Consulting Project Proposal" .PPT

128 fast food restaurant planning plan.doc

Annual marketing plan of a hotel.doc

"Secret Promotion" The fragrance of roses overflows. doc

"Secret promotion", hotel roses bloom quietly.doc

"Secret promotion" techniques and tactics increase immunity for manufacturers.doc

Catering Mobile ordering system solution.doc

Dameisha Seaview Hotel (booked).PPT

Oriental Ginza Planning Project [1].doc

Fontaine Egret (hotel, golf course, villa area) communication strategy proposal. PPT

Author: Wu Xin Wumian Reply Date: 2005-10-21 10:16:00

International Business Hotel. ppt

Power Engineering Department.doc

Security Department.doc

Boutique Shopping Mall.doc

Finance Department.doc

Housekeeping Department.doc

Food and Beverage Department.doc

Recreation Department.doc

Front Office Department.doc

folder. htt

Housekeeper Department.doc

Asia Pacific Hotel Plan.doc

Shanghai Landis Xianda Club Hotel Project Overall Planning Plan 1.doc

Fontainebleau strategy.ppt

A hotel’s marketing plan.doc

Hotel case analysis.ppt

Star hotel VIP reception plan.doc

Shanghai Landis Club & Hotel Project Overall Planning Plan.doc

Little Blue Whale Catering Industry Management Software Plan.doc

20031125 A hotel’s 2002 marketing plan. doc

Identification system.doc

Hotel Marketing Management - Hotel Marketing Planning (doc 20)..doc

Opening Master Plan (3).rtf

Overall planning of hotel project.doc

Planning and promotion of business hotel.doc

Operation and promotion strategy of a star hotel.ppt

Hotel Marketing Plan.doc

2003 Yincheng Hotel Marketing Plan.doc

"Hotel Marketing Planning".doc

Hotel marketing articles (free).doc

Liquor product business plan.doc

Luzhou Laojiao medium and long-term development strategy.ppt

On hotel customer value Create.doc

60 files 12,962,607 bytes

Hotel Industry Management Encyclopedia\Directory of Hotel Services

Reception Services.doc

Service Concept-1.doc

Administrative Approval Service Brief.doc

Western Food Service Procedure.doc

Hotel Service.ppt

Restaurant Service.doc

Some hotel service specifications.doc

High service quality-1.doc

High service quality-2.doc

100 hotel service cases.doc

General standards for hotel service quality levels.ppt

Human touch service.ppt

International dissemination of hotel management professional manager standards Textbook 1.doc

Star hotel VIP reception.doc

Star hotel guest service department (guest room) comprehensive form.doc

[Star hotel service Standard front desk service standards]

[Membership management standards]

VIP reception procedures.doc

Hotel communication terms.doc

Hotel quality service special training.ppt

Service awareness training.ppt

Service awareness training 22[1].07.2003.ppt

Training - Service concept interpretation and Implementation.ppt

21 files 4,344,312 bytes

Directory of Hotel Industry Management Encyclopedia\Hotel Services\Star Hotel Service Standards Front Desk Service Standards\D

JDQT084 Service standard for answering guest inquiries.doc

JDQT085 Standard for telephone message service.doc

JDQT077 Standard for document printing service.doc JDQT086 Standard for wake-up call service.doc

JDQT078 Copying and binding service standards.doc JDQT087 Internal and external paging hotel manager service standards.doc

JDQT079 Conference room rental service standards.doc JDQT088 Guest and employee emergency alarm handling standards.doc

JDQT080 Telephone Business Service Standard.doc JDQT089 Fire Center Emergency Alarm Handling Standard.doc

JDQT081 Secretary and Translation Service Standard.doc JDQT090 Entrusted Agency Service Standard.doc

JDQT082 Business Reference materials and in-store service standards.doc

JDQT083 Transfer Telephone Service Standard.doc

14 documents 32

2,560 bytes

Directory of Hotel Industry Management Encyclopedia\Hotel Services\Star Hotel Service Standards Front Desk Service Standards\C

JDQT062 Pre-arrival Guest Letter and Fax Handling Standard.doc

JDQT063 Service standards for handing over items left by guests.doc

JDQT064 Service standards for team entry luggage.doc

JDQT065 Service standards for team departure luggage.doc

JDQT066 Luggage service standards for individual travelers entering the store.doc

JDQT067 Luggage service standards for individual travelers leaving the store.doc

JDQT068 Luggage service standards for room changes.doc

JDQT069 Luggage Storage Service Standard.doc

JDQT070 Airport Pick-up Service Standard.doc

JDQT071 Front Desk Service Standard.doc

JDQT072 Front Desk Check-in Registration and verification service standards.doc

Author: Wu Xin Wumian Reply date: 2005-10-21 10:18:00

JDQT073 Guest registration service standards.doc

JDQT074 Valuable safe deposit box service standard.doc

JDQT075 Telex transmission and reception service standard.doc

JDQT076 Fax transmission and reception service standard.doc

15 files 325,632 bytes

Directory of Hotel Industry Management Encyclopedia\Hotel Services\Star Hotel Service Standards Front Desk Service Standards\B

JDQT047 Guaranteed Reservation Service Standard.doc

< p> JDQT048 Standards for handling overbookings.doc

JDQT049 Standards for processing VIP guest reservation applications.doc

JDQT050 Standards for handling guests who have not arrived after booking.doc

JDQT051 Working standards for establishing customer files.doc

JDQT052 Working standards for team room allocation.doc

JDQT053 Working standards for individual room allocation.doc

JDQT054 Booking individual rooms Guest check-in service standards.doc

JDQT055 Team guest check-in service standards.doc

JDQT056VIP guest check-in service standards.doc

JDQT057 Unbooked guest check-in service standards. doc

JDQT058 Room Change Service Standard for Guests.doc

JDQT059 Service Standard for Guest Renewal.doc

JDQT060 Inquiry Service Standard.doc

JDQT061 Message Processing Work Standard.doc

15 files 324,096 bytes

Hotel Industry Management Encyclopedia\Hotel Service\Star Hotel Service Standard Front Desk Service Standard\A Table of Contents

JDQT032VIP Reception Service Standard.doc

JDQT033 Working Standard for Solving Guest Needs.doc

JDQT034 Working Standard for Handling Guest Complaints.doc

< p> JDQT035 Standards for handling fire alarms.doc

JDQT036 Standards for handling items lost by guests.doc

JDQT037 Standards for handling hotel property damaged by guests.doc

JDQT038 Guests Standards for the provision of medical services.doc

JDQT039 Standards for handling guest injury incidents.doc

JDQT040 Standards for handling account disputes.doc

JDQT041 Criminal cases (theft) (Example) Processing Work Standard.doc

JDQT042 Telephone Room Service Standard.doc

JDQT043 Written Room Service Standard.do

c

JDQT044 Team reservation service standards.doc

JDQT045 Change reservation service standards.doc

JDQT046 Cancel reservation service standards.doc

15 files 334,336 bytes

Directory of Hotel Industry Management Encyclopedia\Hotel Services\Membership Management Standards

JDHY003.doc JDHY007.doc JDHY011.doc JDHY015.doc

JDHY004.doc JDHY008.doc JDHY012.doc JDHY016.doc

JDHY001.doc JDHY005.doc JDHY009.doc JDHY013.doc

JDHY002.doc JDHY006.doc JDHY010. doc JDHY014.doc

16 files 394,240 bytes

Hotel industry management directory\hotel management directory

BC-iPAQ wireless hotel ordering management system. doc

FOXHIS Hotel Group Management Information System Solution.ppt

"Standard Operating Procedures and Systems of the Catering Department".doc

Hotel Identification System Details.doc

Hotel Managers Chasing Results 2.ppt

Job Responsibilities of Food Delivery Waiter.DOC

Job Responsibilities of Ordering Assistant.DOC

Floor Responsibilities of the handyman foreman.DOC

Responsibilities of the floor handyman.DOC

Responsibilities of the Western restaurant manager.DOC

Responsibilities of the floor supervisor of the Western restaurant.DOC

Western restaurant foreman job responsibilities.DOC

Maxima Hotel computer management system.doc

Usability engineering - developing products that satisfy users.ppt

Job Responsibilities of Western Restaurant Greeter.DOC

Job Responsibilities of Western Restaurant Waiter.DOC

Hotel-Front Desk Computer Management System.ppt

Establish work standards.doc

Job Responsibilities of the Beverage Department Manager.DOC

Job Responsibilities of the Foreman of the Beverage Department.DOC

Job Responsibilities of the Beverage Department Bartender.DOC

Banquet Department Manager Job Responsibilities.DOC

Food Delivery Foreman Job Responsibilities.DOC

Public Relations Salesperson Job Responsibilities.DOC

Star-rated Hotel Management information system.doc

Executive chef job responsibilities.DOC

Star hotel evaluation system.doc

Material warehouse fire prevention standards.DOC

Hebei Province "Green Hotel" Creation Standards.doc

Demand Management Methods for Modern Hotels.doc

Standards for Daily Management of Fire Fighting Equipment.DOC

Chapter 7: The hotel manager’s management of the catering department.doc

Chapter 8: The hotel manager’s management of the recreation department.doc

Green hotel standards.doc

Network billing system.doc

Voice portal business introduction.ppt

Restaurant security management standards.DOC

Hotel managers chasing results 1 .ppt

Working standards for business order management of Western restaurants.DOC

Urban Construction (MET) Hotel Consulting Design Engineering Co., Ltd..ppt

Business order management of Chinese restaurants Work Standards.DOC

Bar Management-Management and Control.doc

Hotel Security Department Management Model.doc

Hotel Internal Call Management System.ppt

Hotel room management control.doc

Author: Wu Xin Wumian Reply Date: 2005-10-21 10:19:00

The origin of serviced apartments.doc

Hotel preparation and opening progress plan.rtf< /p>

Software designed for hotel management.ppt

Introduction to hotel systems.doc

Practical cases of hotel operation and management.doc

Hotel English Now Apply what you learn now.doc

Chongqing Radio and Television University's "Hotel Management" final review questions.doc

Restaurant manager's daily work practice lecture.doc

Lecture on daily work practices for restaurant managers 1.doc

Lecture on daily work practices for restaurant managers 2.doc

Lecture on daily work practices for restaurant managers 3.doc

Five common methods of hotel management.doc

Some hotel service specifications and common problems-difficult problems and solutions.doc

How to popularize hotel catering operations.doc

Hong Kong Convention and Exhibition Center.ppt

"Compilation of Hotel Management Documents".doc

Management Thoughts of M Hotel.doc

Hotel Fire Safety Management Standards.doc

Dongguan Sheraton Hotel.doc

foxhis plan.doc

China (Hong Kong) Celebrity City Hotel Group Management Company Management Outline (Draft) .doc

Example of hotel quality management program document.doc

Essentials of front office and guest room management.doc

Star hotel FAQ series - Good management.doc

A series of questions and answers for star-rated hotels - Service is King.doc

A series of questions and answers for star-rated hotels "How to operate".doc

Common English communication terms in star hotels.doc

Western restaurant waiter.jpg

PA waiter.jpg

Long skirt, greeting Guest, trousers, meal bag waiter.jpg

Zero point.jpg

Zero point 1.jpg

Zero point 2.jpg

Zero point 3.jpg

Doorman, concierge.jpg

Doorman winter clothing.jpg

Welcome.jpg

Welcome summer clothing .jpg

Business room floor attendant.jpg

Lobby.jpg

Lobby service desk.jpg

Room attendant.jpg

Banquet Hall.jpg

Front Office.jpg

Establishment of Modern Hotel Quality Management System.doc

Sheraton Hotel Quality Management Procedure Document. doc

Management of Western Fast Food.DOC

CYFW172.DOC

JBFW011.DOC

JBFW012.DOC

JBFW030.DOC

JBFW031.DOC

JBFW037.DOC

CYFW161.DOC

CYFW162.DOC

CYFW170.DOC

CYFW171.DOC

JBFW010.DOC

CYFW180.DOC

CYFW181.DOC

CYFW182.DOC

CYFW190.DOC

CYFW191.DOC

CYFW192.DOC

CYFW200.DOC

JBFW001.DOC

JBFW002.DOC

CYF

W189.DOC

CYFW144.DOC

CYFW149.DOC

CYFW156.DOC

CYFW157.DOC

CYFW158.DOC

CYFW159.DOC

CYFW160.DOC

CYFW163.DOC

CYFW164.DOC

CYFW165.DOC

CYFW166.DOC

CYFW167.DOC

CYFW168.DOC

CYFW169.DOC

CYFW173.DOC

CYFW174.DOC

CYFW175.DOC

CYFW176.DOC

CYFW177.DOC

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CYFW183.DOC

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CYFW185.DOC

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CYFW188.DOC

CYFW143.DOC

CYFW193.DOC

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CYFW195.DOC

CYFW196.DOC

CYFW197.DOC

CYFW198.DOC

CYFW199.DOC

CYFW136.DOC

CYFW094.DOC

CYFW095.DOC

CYFW096.DOC

CYFW101.DOC

CYFW110.DOC

CYFW111.DOC

CYFW112.DOC

CYFW117.DOC

YLFW028.DOC

YLFW029.DOC

YLFW030.DOC

YLFW036.DOC

YLFW037.DOC

YLFW038.DOC

YLFW044.DOC

YLFW045.DOC

YLFW046.DOC

YLFW052.DOC

YLFW053.DOC

YLFW054.DOC

CYFW060.DOC

CYFW118.DOC

CYFW119.DOC

CYFW128.DOC

CYFW133.DOC

CYFW134.DOC

CYFW135.DOC

CYFW093.DOC

CYFW141.DOC

CYFW150.DOC

CYFW151.DOC

CYFW152.DOC

CYFW153.DOC

CYFW154.DOC

CYFW155.DOC

Buyer job responsibilities.DOC

Chinese food chef job responsibilities.DOC

Chopping board job responsibilities .DOC

Siu Mei Department

Job Responsibilities of Chef.DOC

Job Responsibilities of Siamese Food Department.DOC

Job Responsibilities of Chopping Board in Dessert Department.DOC

Author: Wu Xin Wu Mian Reply Date: 2005-10-21 10:21:00

Western Kitchen Chef Job Responsibilities.DOC

Western Kitchen Chef Job Responsibilities.DOC

Western Kitchen Chef Job Responsibilities.DOC

Western Pastry Foreman Job Responsibilities.DOC

Management Department Foreman Job Responsibilities.DOC

Administrator Job Responsibilities.DOC

Job Responsibilities of Cleaning Department Foreman.DOC

Job Responsibilities of Tableware Washer.DOC

Job Responsibilities of Cleaning Staff.DOC

Job Responsibilities of Chinese Restaurant Chef. DOC

Job Responsibilities of Warehouse Receiver.DOC

Job Responsibilities of Warehouse Keeper.DOC

Greeting and ushering work standards.DOC

Chinese food table setting work standards.DOC

Chinese food napkin folding work standards.DOC

Chinese food table service work standards 1.DOC

Chinese food table service work Standard 2.DOC

Service procedures for ordering drinks for guests.DOC

Service procedures for appetizers.DOC

Service procedures for serving dishes.DOC

Course serving procedures.DOC

Tableware removal procedures.DOC

Cigarette serving procedures.DOC

Ashtray replacement service standards.DOC< /p>

Breakfast service standards.DOC

Breakfast tea service standards.DOC

Banquet preparation procedures.DOC

Banquet Table setting service standards.DOC

Banquet service standards.DOC

Banquet serving wine service standards.DOC

Banquet serving food service standards. DOC

Chinese restaurant service workflow chart.DOC

Standard process for Chinese food reservations.DOC

Procedures for laying napkins and removing chopstick sets.DOC

< p> Job Responsibilities of Salesperson.DOC

Standards for Public Security Management of Cabaret Halls.DOC

Standards for Management of Evading Guests.DOC

Standards for Parking Lot Management .DOC

Parking Lot Parking Service Operation Standard.DOC

Plaza Parking Management Work Standard 1.DOC

Security Department Duty Log.DOC

Safety inspection daily report.DOC

Security department duty schedule.DOC

Patrol inspection attendance record form.DOC

Night safety inspection record Form.DOC

Guest registration form.DOC

Visitor record form for lost items.DOC

Guest property theft form.DOC

Monthly report of incidents.DOC

Safety record of hidden security hazards.DOC

Notice of rectification of potential safety hazards.DOC

Fire safety inspection of key parts Table.DOC

After-shift full-time fire safety inspection status table.DOC

Fire protection work standards for linen rooms and warehouses.DOC

Catering manager job responsibilities .DOC

Medium-sized restaurant organization chart.DOC

Large-scale restaurant organization chart.DOC

Job responsibilities of deputy catering manager.DOC

Chinese Restaurant Manager Job Responsibilities.DOC

Chinese Restaurant Floor Supervisor Job Responsibilities.DOC

Chinese Restaurant Waiter Job Responsibilities 1.DOC

Chinese Restaurant Waiter Job Responsibilities 2.DOC

Job responsibilities of food delivery person.DOC

Food delivery manager

Job responsibilities.DOC

Chinese food ordering service standard process.DOC

Cooked cage job responsibilities.DOC

Frying job responsibilities.DOC

Job Responsibilities of Baker.DOC

Job Responsibilities of Western Pastry Chef.DOC

Job Responsibilities of Stewardship Manager.DOC

Job Responsibilities of Dishwasher.DOC

Job Responsibilities of Western Restaurant Cleaner.DOC

Job Responsibilities of Purchasing Department Manager.DOC

Team Order Form.DOC

Exit Menu Summary table.DOC

Drink list.DOC

Food raw material purchase requisition form.DOC

Bar foreman job responsibilities.DOC

Bar Responsibilities of the team leader.DOC

Bar type setting standards.DOC

Bar layout principles.DOC

Bar equipment and facility placement standards.DOC

Service standards for delivering wine to guests.DOC

Standards for bartending services to guests.DOC

Standards for job responsibilities of electronic game room attendants.DOC

Standards for job responsibilities of hairstylist.DOC

Standards for job responsibilities of beauty room supervisor.DOC

Standards for job responsibilities of beautician.DOC

Standards for beauty and makeup services. DOC

Sauna room service standards.DOC

Swimming pool sanitation operation standards.DOC

Billiard hall service quality standards.DOC

Bowling alley Service Quality Standard.DOC

Dessert Chef Job Responsibilities.DOC

Head Chef Work Standard Process.DOC

Beverage Purchasing Flow Chart.DOC

British service standards.DOC

Tableware configuration standards.DOC

Western food table setting standards.DOC

After-dinner wine service standards .DOC

Bar work flow chart.DOC

Bar banquet work flow chart.DOC

Desktop.ini

Author: Wu Xin Wu Mian Reply date: 2005-10-21 10:22:00

Introduction to my country’s five-star hotel standards and analysis of construction and installation costs of five-star hotels in Shanghai.doc

Hotel Services Interpretation and implementation of concepts.ppt

Case analysis of a small hotel chain operation project.ppt

Succession plan of a hotel management company.doc

Tourism industry standards. --Quality and equipment requirements for guest rooms in star-rated hotelsdoc.doc

Classification and evaluation of star ratings for foreign-related tourist hotels.doc

Hotel industry analysis - between leisure hotels and business hotels Analysis and Comparison.doc

3722.cn Solemn Statement-Deception.doc

Hotel Entertainment Department Management Outline.doc

Hotel Industry Management Thoughts.ppt

Six Sigma materials in the hotel industry.ppt

Star hotel training series: The art of handling complaints.doc

Hotel management information system handouts.ppt

Supervision.ppt

Special training on hotel quality service.ppt

Star hotel training - the art of handling complaints.doc

"Star hotel training guide" 》Excerpt.doc

[09@ Tourism Transportation Hotel]

[Store management-common English communication terms in star hotels]

[Bar star service Management]

[Compilation of Hotel Management Documents]

Jinding International Customer Service Department Job Responsibilities new.doc

Hotel Employee Handbook.doc

Workflow of each position in the Customer Service Department (floor).doc

p>

Training: Complaints.doc

Guest Services Department (Guest Room) Comprehensive Form.doc

Star Hotel Financial Director Responsibilities Manual.doc

Liquor product business plan.doc

Overall hotel project plan.doc

318 files 43,585,466 bytes

Hotel Industry Management Encyclopedia\Hotel Management\ 09@ Directory of Tourism Transportation Hotel

Guangxi Tourism Information Network.txt Hotel.txt

Tourism.txt

3 files 426,015 bytes

Hotel Industry Management Encyclopedia\Hotel Management\Store Management - Directory of commonly used English communication terms in star-rated hotels

Commonly used English communication terms in star-rated hotels.doc

1 File 44,544 bytes

Hotel Industry Management Encyclopedia\Hotel Management\Bar Star Service Management\Bar Operations and Personnel Responsibilities Directory

Operation processes at all levels.doc

< p> 1 file 191,488 bytes

Hotel Industry Management Encyclopedia\Hotel Management\Bar Star Service Management\Bar Necessary Forms and Facilities\Necessary-Facilities Directory

Required Equipment and facilities.doc Wine list design.doc

2 files 348,160 bytes

Hotel industry management encyclopedia\Hotel management\Bar star service management\Bar essential forms and facilities\ Essential - table of contents

General ledger design.doc Alcohol withdrawal form.doc

Daily alcohol settlement form.doc

Weekly consumption order.doc Bar Sales daily report.doc

5 files 306,688 bytes

Directory of hotel industry management encyclopedia\hotel management\large hotel management document compilation

Attachment 2. doc Attachment 3.doc [Attachment 1]

2 files 110,080 bytes

Directory of Hotel Industry Management Encyclopedia\Hotel Management\Grand Hotel Management Document Collection\Attachment 1

New plan (1 page).doc New plan (3 pages).doc New plan (5 pages).doc

New plan (2 pages).doc New plan (4 pages). xls

5 files 228,352 bytes

Hotel industry management encyclopedia \ directory of hotel etiquette

Consulting theory and practical business plan.ppt

< p> Basic knowledge of wedding banquets.doc

Traveling with etiquette throughout the world - modern business etiquette guidance and training.ppt

Formal Western etiquette.doc

Sales etiquette Brief discussion.doc

Elegance in your life and business - professional image building and business etiquette.doc

Restaurant operation project planning.doc

Restaurant management. doc

Restaurant Marketing and Public Relations.doc

Star Hotel VIP (Important Guest) Reception Manual.doc

VIP Reception Program.doc

< p> 11 files 1,462,272 bytes

Hotel Industry Management Encyclopedia\Hotel Training Directory

Basic Business Training Guide for Small and Medium-sized Enterprises.ppt

Kaiya University Hotel "Training Manual".doc

The application of Sun Tzu's Art of War in the catering industry.doc

Service industry statistical system training.ppt

Hotel on-the-job training skills.ppt

Hotel training.doc

Problems and countermeasures of hotel training system.doc

Hotel training manual.doc

500 foreign languages ??commonly used in hotels Sentence.doc

Public Health Supervision and Guarantee Training for Major Events.ppt

> Research and practice of training models for culinary talents in restaurants and hotels.doc

10 good habits for catering employees.doc

Training manual for restaurants.doc

Supervision Complete training manual.DOC

Professional service skills training for service staff.doc

Hotel communication terms.doc

Special training on hotel quality service.ppt

International hotel pre-opening training plan.doc

Service awareness training.ppt

Hotel catering department new employee induction training.doc

Hotel nightclub training& Management.doc

Training.ppt

Corporate culture of a certain hotel.doc

Star hotel employee training manual (knowledge, attitude).doc

Five-star hotel English encyclopedia.doc

Modern hotel service star training 01.doc

Star hotel employee manual template.doc

Training materials for catering department of Shenzhen Sanjiu Chengyuan Hotel.doc

Hotel fire protection training.doc

Construction of modern hotel quality management system.doc

Shenzhen San Jiuchengyuan Hotel Catering Department Training Materials.doc

Establishment of Modern Hotel Quality Management System.doc

Hotel Firefighting Training.doc

The art of handling complaints. doc

Star hotel complete training manual.DOC

Chinese restaurant napkin folding art.ppt

Summary training plan.doc

Previous Hall training plan.doc

Customer service department training plan.doc

[Caesar Hotel Training Manual]

Author: Wu Xin Wumian Reply Date: 2005-10- 21 10:30:00

39 files 14,501,888 bytes

Hotel Industry Management Encyclopedia\Hotel Human Resources Directory

TAO-OH-SM-RM -D004 Sales & Marketing Meeting.doc

Performance pay.doc

Strategic management of human resources training for hotel companies.doc

TAO-OH-SM- RM-D101 Group Handling.doc

M Hotel Management Thought 2.doc

Hotel Human Resources Plan.ppt

Recruitment and Employment of Hotel Employees.ppt

A hotel human resources management tutorial.doc

TAO-OH-SM-CS-S003 Brand Identity.doc

TAO-OH-SM-CS- A002 Account Management.doc

TAO-OH-SM-CS-A003 Suppliers File .doc

TAO-OH-SM-CS-A004 Competitors Survey .doc

< p> TAO-OH-SM-CS-A005 Strategic Sales Plan .doc

TAO-OH-SM-CS-A006 Standard Letters.doc

TAO-OH-SM-CS -A007 Daily Sales Briefing.doc

TAO-OH-SM-CS-D001 Initial Sales Call.doc

TAO-OH-SM-CS-D002 Daily Sales Calls.doc< /p>

TAO-OH-SM-CS-D003 Joint Sales Call.d

T

AO-OH-SM-MC-A203 Collateral Library.doc

TAO-OH-SM-MC-A204 Inventory Check.doc

TAO-OH-SM-MC-A301 Office Equipment.doc

TAO-OH-SM-MC-D001 Media Interview.doc

TAO-OH-SM-MC-D002 Media Call.doc

TAO-OH-SM-MC-D003 Site Inspection.doc

TAO-OH-SM-MC-D004 Monthly Press Luncheon.doc

TAO-OH-SM-MC-D005 Press Conference.doc

TAO-OH-SM-MC-D101 Press Release.doc

TAO-OH-SM-MC-D103 Public Inquiry.doc

TAO-OH-SM-MC-D401 Press Clipping.doc

TAO-OH-SM-MCR-D201 Collateral Production.doc

TAO-OH-SM-MC-A101 MC Monthly Presentation.doc

TAO-OH-SM-RM-S102 Leads Management.doc

TAO-OH-SM-RM-A002 Account Management.doc

< p> TAO-OH-SM-RM-A003 Standard Form.doc

TAO-OH-SM-RM-A004 Standard Letters.doc

TAO-OH-SM-RM- A101 Sales Administration.doc

TAO-OH-SM-RM-A102 Office Review.doc

TAO-OH-SM-RM-A202 Action Plan.doc

< p> TAO-OH-SM-RM-A202 Business Trip Standard.doc

TAO-OH-SM-RM-D001 Daily Sales Calls.doc

TAO-OH-SM- RM-D002 Da