Traditional Culture Encyclopedia - Hotel franchise - Is the e-sports hotel front desk the same as the business hotel front desk?
Is the e-sports hotel front desk the same as the business hotel front desk?
It's different. The groups contacted are different, and the content required is different.
1. E-sports hotel is different from other business hotels. Understand the basic daily knowledge, the main customers are young people around the age of 20, and must have strong communication skills.
2. Most of the customers faced by ordinary hotels are older, mainly responsible for hotel check-in, material review, check-in, question answering and so on.
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