Traditional Culture Encyclopedia - Hotel franchise - Positive self-assessment at the front desk

Positive self-assessment at the front desk

9 self-evaluations confirmed by the front desk

Under normal circumstances, self-assessment is also a kind of summary, which can make your mind clearer and your goals clearer, so prepare a self-assessment well. So how to write a new pattern of self-identity? The following is my collection of self-evaluation at the front desk. Welcome to reading. I hope you will like it.

1 The work at the front desk of the company has been greatly affirmed, and I will continue to be a regular employee for the next time. This time, I was greatly encouraged by my confirmation. I firmly believe that I can still make progress in this job.

First, officially become a staff member.

Just walked out of the campus, finally slowly found his own direction in the work, and began to work hard as a real worker. When I first started working, I always felt that I had just started working. There are quite a few places I don't understand, and I even think there are problems in my work. Now I need to manage myself more strictly. Since you are a regular employee, you should do your job well, and don't think that you can make mistakes if you are not sure. So now I have changed my mind and started to demand that I am a complete employee and cannot make unforgivable mistakes in my post.

Second, devote yourself to your work.

From the beginning of my work, I have been asking for advice from others, thinking that I can integrate into the company as soon as possible and have a certain development in the company. Even though I still have some minor problems, I can still see my growth at work. As far as my current front desk work is concerned, the usual content is also fragmentary. At first, I finished these tasks piecemeal. Then I began to get the hang of it. I have become more and more regular, and I can try my best to complete every task. Perhaps the leader saw my progress and agreed to let me become a full member.

I try my best to do my work well every day, and I don't even think about other things at all, just thinking about how to do my work well. And always want to ask other people's opinions. Of course, the leader is the person who helps me the most. The growing experience that has come to me now is very precious to me during this period. They have contributed to me now and made me better at the front desk.

Third, the thought is more mature.

Compared with me who just entered the company, I am now more aware of the purpose of my work. At that time, I just thought that work was to make money, and only by climbing to a higher position could it be more valuable. Now, I just want to work hard and constantly improve myself for work, so that my ability, psychology and other aspects have been greatly improved, so that I can have more confidence and confidence in the face of future life.

I have become a regular worker. I want to concentrate on my work, so that I can grow into what I expect and realize what I want most. I think I will continue to study at the front desk and finish my work better. Looking forward to a better and happier life in the future.

Since the self-evaluation of the front desk for 2 x months, under the guidance of the Office Affairs Bureau and the specific leadership of the director of the reception center, around the work center, we have earnestly performed our service responsibilities and creatively carried out the reception work, which has won unanimous praise from most guests, colleagues and leaders and successfully completed all tasks assigned by the leaders. At the same time, individuals have also made some achievements in different aspects, mainly in the following aspects, as follows:

I. Raising awareness

As a service work, the essence of hotel industry is to provide guests with high-quality and comfortable dining and rest environment. Reception at the front desk is the first step of work, and it also represents the first impression of the hotel. Front desk service personnel must be highly aware of the importance of work, always keep in mind the service tenet of "guests first, service first" and "completely satisfying guests", always smile and receive guests from all sides seriously and humbly. Only by constantly improving the understanding of the importance of the front desk work can we do the front desk work well, and only by focusing on our own work and paying attention to every service link can we ensure the orderly and healthy development of all the work.

Second, work hard.

In the past x months, I have been diligent and down-to-earth in my work, strictly following the regulations and requirements of the front desk work, earnestly fulfilling the duties of the front desk service and actively carrying out various tasks. During work, I am on duty on time and never leave early, which ensures the normal business order of the reception center. Treat guests with courtesy, enthusiasm, friendly smile, patiently answer and accept questions and suggestions, actively coordinate and solve with relevant units in time, and properly handle complaints from large and small guests, which has been well received by the majority of guests. In the interaction with colleagues, I can unite and help each other, be friendly and harmonious, and properly handle various problems in my personal life.

Third, strengthen study.

At the same time of solid work, I insist on learning all kinds of cultural knowledge, mainly in the aspects of hotel management, law, accounting and so on. A person's learning ability can determine how far to go. Only by constantly learning all aspects of knowledge can we improve our work initiative and innovation and adapt to the ever-changing and developing hotel industry.

Of course, while summing up my achievements, I also have some shortcomings, such as the overall awareness and initiative is not strong enough, which needs to be improved in the next step.

In short, at the end of X, with the care and help of leaders and colleagues, I made some achievements. However, in the face of new situations and problems, I still need to stand at a new starting point, meet new difficulties and challenges, make persistent efforts, continue to earnestly perform my duties, constantly improve my professional level, and work creatively to contribute my light and enthusiasm to the all-round development of the reception center.

Here, I put forward an application for becoming a full member, imploring the leader to give me the opportunity to continue to exercise myself, realize my ideal and repay the training of the company.

Self-appraisal at the front desk (3) It has been two months since I became a probationary employee on July 25th, xx. From being unfamiliar with everything to trying to adapt, with the care and help of colleagues and leaders in the company, I basically completed all the work and gradually got used to and adapted to this job. In a very short time, I have become familiar with all the work in the company office, defined the procedures and direction of the work, had a clear working idea, and further improved my ideological consciousness. In order to sum up work experience, continue to carry forward achievements and overcome shortcomings, the work in these two months is briefly summarized as follows:

During this time, I worked as an administrative clerk at the front desk of the company headquarters.

When I first came to the company, I was taught by a colleague. She gave me a work handover form of the front desk clerk, which clearly listed the work scope of this position. Later, I also took part in the staff training of the company, and gained more knowledge about the company clerks and the internal structure of the company, and became more familiar with my own work, which reduced the difficulty of operation.

I summed up my main work every day.

1. Answer the phone and answer the customer's questions.

Second, receive the visiting guests, record the visiting information, let the visiting guests register, open the glass door and guide them to the corresponding place.

3. Responsible for the distribution of employees and promoters in and out, the distribution of the schedule of events and work clothes.

4. Responsible for the distribution and registration of office supplies and daily necessities in all stores, headquarters and after-sales of the company.

5. Send and receive daily newspapers, faxes and express parcels from headquarters. Send everyone's express package in time, or call to inform.

Management of led display slogans on the first floor of intransitive verbs headquarters.

7. Approve applications for administrative affairs of individuals and shops, such as business card applications, on oa.

Assist other colleagues to handle administrative affairs, such as photocopying.

It is said that the front desk is the window of the company's external image. Guests who visit the company should be polite, answer the phone kindly, handle daily affairs carefully and seriously, and be open-minded and sincere with colleagues ... gradually, I can learn at work and make progress in my study.

Three months of hotel life will soon be over. Since work, under the careful training and guidance of the unit leaders, through their own continuous efforts, great progress has been made in thinking, learning and work, and great gains have been made.

Consciously abide by the rules and regulations of the hotel and insist on attending every training in the hotel. I want to be positive, cherish every brick and tile of the hotel, and always devote myself to my study and work with rigorous attitude and positive enthusiasm. Although there are tears of success and bitterness of failure, the increasingly fierce social competition has made me fully realize the importance of becoming an excellent worker with all-round development in morality, intelligence and physique.

In learning, I strictly demand myself, and with the strong pursuit of professional knowledge and skills, I correct my work attitude and integrate theory with practice. In addition to learning professional knowledge, we also pay attention to the expansion of knowledge in all aspects, and extensively dabble in the knowledge of other departments and disciplines, so as to improve our own specialties and ideological and cultural quality, including learning to develop good living habits in life, living a full and orderly life, having a rigorous attitude towards life and a good life style, being warm and generous, honest and trustworthy, helpful, having their own good principles, and being able to live in harmony with colleagues.

At work, since I worked in xx, I have worked in catering department, reception desk, room service center and other departments. Before I went to work in the room service center, I also attended the hotel's own training during the hotel renovation. I was learning the operation skills of the guest room at that time. No matter which department I am in, I am strict with myself and study hard. It is with such a firm belief that I strive to become an expert. It laid a good foundation for the smooth development of my future work.

In my future work, I will constantly improve myself and strive to become an excellent hotel worker. I hope to use my brilliant youth to ignite every guest around me and inspire my colleagues to contribute and forge ahead to create a better tomorrow.

In the past five months, under the guidance of the Bureau of Organ Affairs and the specific leadership of Director Li of the reception center, the reception work has been creatively carried out around the work center, which has won unanimous praise from most guests, colleagues and leaders and successfully completed all tasks assigned by the leaders. At the same time, individuals have also made some achievements in different aspects, mainly in the following aspects, as follows:

I. Raising awareness

As a service work, the essence of hotel industry is to provide guests with high-quality and comfortable dining and rest environment. Reception at the front desk is the first step of work, and it also represents the first impression of the hotel. The front desk service personnel must be highly aware of the importance of work, always keep in mind the service tenet of "guests first, service first" and "completely satisfying guests", always smile and receive guests from all directions seriously and humbly. Only by constantly improving the understanding of the importance of the front desk work can we do the front desk work well, and only by focusing on our own work and paying attention to every service link can we ensure the orderly and healthy development of all the work.

Second, work hard.

In the past x months, I have been diligent and down-to-earth in my work, strictly following the regulations and requirements of the front desk work, earnestly fulfilling the duties of the front desk service and actively carrying out various tasks. During work, I am on duty on time and never leave early, which ensures the normal business order of the reception center. Treat guests with courtesy, enthusiasm, friendly smile, patiently answer and accept questions and suggestions, actively coordinate and solve with relevant units in time, and properly handle complaints from large and small guests, which has been well received by the majority of guests. In the interaction with colleagues, I can unite and help each other, be friendly and harmonious, and properly handle various problems in my personal life.

Third, strengthen study.

At the same time of solid work, I insist on learning various cultural knowledge, mainly in hotel management, law, accounting and other aspects of a systematic and in-depth study. A person's learning ability can determine how far to go. Only by constantly learning from all aspects can we improve our work initiative and innovation and adapt to the ever-changing and developing hotel industry.

Of course, while summing up my achievements, I also have some shortcomings, such as my overall awareness and initiative, which need to be improved in the next step.

In short, at the end of X, with the care and help of leaders and colleagues, I made some achievements. However, in the face of new situations and problems, I still need to stand at a new starting point, meet new difficulties and challenges, make persistent efforts, continue to earnestly perform my duties, constantly improve my professional level, and work creatively to contribute my light and enthusiasm to the all-round development of the reception center.

Self-assessment at the front desk (6) It has been two months since I became a probationary employee on July 25th, xx. From being unfamiliar with everything to trying to adapt, with the care and help of colleagues and leaders in the company, I basically completed all the work and gradually got used to and adapted to this job. In a very short time, I have become familiar with all the work in the company office, defined the procedures and direction of the work, had a clear working idea, and further improved my ideological consciousness. In order to sum up work experience, continue to carry forward achievements and overcome shortcomings, the work in these two months is briefly summarized as follows:

During this time, I worked as an administrative clerk at the front desk of the company headquarters.

When I first came to the company, I was taught by a colleague. She gave me a work handover form of the front desk clerk, which clearly listed the work scope of this position. Later, I also took part in the staff training of the company, and gained more knowledge about the company clerks and the internal structure of the company, and became more familiar with my own work, which reduced the difficulty of operation.

I summed up my main work every day.

1, responsible for answering the phone and answering customers' questions.

2. Receive visiting guests, record visiting information, register visiting guests, open the glass door and guide them to the corresponding places.

3. Responsible for the distribution of employees and promoters in and out, the distribution of the schedule of events and work clothes.

4. Responsible for the distribution and registration of office supplies and daily necessities in all stores, headquarters and after-sales.

5. Send and receive daily newspapers, faxes and express parcels from headquarters. Send everyone's express package in time, or call to inform.

6. led display slogan management on the first floor of the headquarters.

7. Approve applications for administrative affairs of individuals and shops, such as business card applications, on oa.

8. Assist other colleagues to handle administrative affairs, such as photocopying.

It is said that the front desk is the window of the company's external image. Guests who visit the company should be polite, answer the phone kindly, handle daily affairs carefully and seriously, and be open-minded and sincere with colleagues ... gradually, I can learn at work and make progress in my study.

I am honored to be a probationary employee of the company on XX, XX, XX, as a receptionist. It has been nearly x months since I joined the company. According to the company's rules and regulations and my comprehensive performance, I now apply to become a full-time employee of the company.

As a fresh graduate, when I first came to the company, I was very worried about how to do a good job and how to integrate into the whole team of the company. However, the relaxed and harmonious working atmosphere and United corporate culture of the company made me quickly complete the transformation from a student to a staff member.

In my work, I have always been strict with myself and earnestly and actively completed the tasks assigned by the leaders. When you encounter problems you don't understand, learn from your colleagues with an open mind and constantly improve your work skills. Of course, it is inevitable that there will be some mistakes and shortcomings when I first enter the workplace, but these experiences have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening. Here, I thank the department leaders and colleagues for their guidance and help, and thank them for reminding and correcting the mistakes in my work.

After these x months of work and study, I can be independent now. Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to keep learning and strive to improve my ability.

I have learned a lot and realized a lot in these months. Seeing the rapid development of the company, I am deeply proud, and I am even more eager to be a full-time employee here, grow up with the company, realize my goals and reflect my life value. Here, I apply for becoming a full member, imploring the leaders to give me the opportunity to continue to exercise myself and realize my dream. I will do my work well with a modest attitude and full enthusiasm, make positive contributions to the development of the company, and move towards a better future with the company!

The front desk turned positive, and the self-evaluation hurried for 8 hours. Now my work has gradually become natural, which may be a kind of happiness and an experience I should miss. After more than three months of probation, I worked hard and made great progress. I learned a lot that I didn't have before. I think this is not only a job, but more importantly, it gives me an opportunity to study and exercise.

With the help and support of various departments, I made the overall planning, uploading and distributing, and put my work in front. Work ability and ideological quality have been further improved, and many tasks such as company publicity, personnel management, employee training, file management, logistics service and company security have been successfully completed. In order to strengthen the management of people, money and things, I improved the previous management systems, highlighted the system management, strictly followed the rules, further clarified the job responsibilities, and improved the routine management of official seal, paper use, computer use, leave and duty, which fully reflected the management idea of controlling people by things, and all the work was orderly.

Do a good job in office work, have high theoretical quality and the ability to analyze and solve problems. Learning through various channels, so all offices are equipped with computers, and use online resources to learn work-related knowledge, constantly broaden their horizons, enrich their minds, and enhance their ability to keep up with the development of the situation and meet the needs of work. Improve theoretical level, professional quality and working ability.

I am serious, careful and have a strong sense of responsibility and enterprising spirit, diligent and tireless, and have enthusiasm for work; Cheerful personality, willing to communicate with others, strong teamwork ability; Strong sense of responsibility, truly complete the work assigned by the leader, be able to work with colleagues in the company, get along well, and cooperate with the heads of various departments to successfully complete all the work.

In the days when XXX went to work, I gradually fell in love with this place and this job. I want to grow up here and become a qualified official employee of XXX. After a month's study and work, I have grown a lot. I will continue to work hard in the future, keep my fine style as always, constantly improve myself and make some achievements.

Self-appraisal at the front desk in 20xx years and months, I joined xx Company under the reception of my predecessors and became a probationary employee in the front desk administration department of the company. In the past three months, I have studied hard and worked hard. Let yourself face every reception with a warm and full attitude and handle every task and responsibility assigned by the leader. Although I am still a little rough at work so far, through the study of this probation period, my ability in all aspects of my post has been greatly improved, and I can handle some work things independently. Now, my probation period has passed, and after this period of growth, I hereby certify myself as follows:

First, the working ideas

After joining the job, I also realized from the training of leaders that as a front desk administrator, I can't ask myself with the thoughts of an ordinary employee. As the front desk, we are the service and reception personnel, and also the "customer service" personnel who contact customers and various departments. In addition, we should also deal with the company's big and small things, so that the company can actively develop in a good environment and atmosphere!

To this end, ideologically, I took a rigorous and patient attitude from the beginning, took my responsibilities seriously, patiently grasped the work requirements, and handled the needs and problems of various departments.

In addition, I also learned some etiquette and service concepts about reception, so that I can learn to keep smiling at work, improve my self-management ability and mediation ability, and keep myself calm and meticulous at work.

Second, the business ability

During this probation period, I began to learn contact from basic work. At the beginning, he was responsible for integrating and sorting out some basic data of employees, checking for leaks and filling gaps. At the same time, it is also responsible for the inspection and arrangement of water, electricity and environmental sanitation of the company. Later, I had a certain understanding of the work, and the work I was responsible for became more and more complicated, from reception to meeting preparation, and then I began to contact new employees for data processing and interview arrangement.

During this time, my work made rapid progress, but I also learned quickly. Although I sometimes encounter some unknown problems, the leaders will patiently answer them for me, so that I can better handle the problems in my work. Now, I have mastered the basic work of the front desk in an all-round way, and completed my own work tasks independently every day, further improving myself.

Third, the company interpersonal relationship

During my work, I got to know colleagues and leaders of many companies through administrative work, and at the same time, I handled the relationship with colleagues in various departments and better handled the communication with various departments. And understand the department's demand for administrative work.

Although the internship is short-lived, it has greatly changed my ability, responsibility and consciousness. If I can become a full-time employee of xx Company, I will strive to improve myself and become an excellent front desk employee!

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