Traditional Culture Encyclopedia - Hotel franchise - Does the first mate's work scope include this?
Does the first mate's work scope include this?
Maintain order and guest safety in the lobby, and keep the lobby quiet, elegant and civilized; ?
Arrange the work of the day properly, and supervise and inspect the work quality of the front desk and waiters; ?
Handle guest complaints and assist hotel leaders and relevant functional departments to deal with all kinds of emergencies in the hotel; ?
Answer guests' inquiries and provide necessary help and services to guests; ?
Do a good job of patrol every day, supervise the gfd, sanitary conditions, equipment operation and safety of hotel and restaurant employees. ?
In addition to acting as a bridge and link, the lobby manager is also a "watchful eye" to supervise the quality of hotels and restaurants.
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