Experience of hotel waiter's internship

In order to increase social experience and accumulate work experience, many people will go to hotels as waiters. What do you think in this process? The following is the "internship experience of hotel waiters" I compiled for you, for reference only, and you are welcome to read it.

The internship experience of hotel waiters (1) Similarly, a summer vacation is over; The difference is that I supported myself this summer vacation.

Because there was nothing to do at home, my uncle introduced me to his friend's bar as a waiter. Originally, I wanted to be a waiter, that is, to help guests serve food and pour tea and wine. A three-year-old can do it. But the truth is far from as simple as I thought.

On xx, xx, I confidently walked into the gate of xx Hotel and started my first job in my life. I was received by the hotel manager, who is a friend of my uncle. He gave me to a waiter who was about five years older than me. Others call him xx, and I call him xx. He took me to the waiter's room and took out a suit of work clothes from the cupboard and changed it for me. After he left, I quickly put on my work clothes, white coat, red bow tie and black skirt and looked in the mirror. I really look like a professional woman. Feeling comfortable clothes and looking at myself more focused in the mirror because of wearing work clothes, I smiled-I feel more and more that I will do this job well. So I adjusted my bow tie, opened the door and walked out of the special room. Xx is waiting for me outside. When he saw me coming out, he called me over. He told me about working hours and some basic things to pay attention to. He also announced my task today-to follow him, watch him work, do some simple things and experience how to be a waiter.

He came to a room first to see what was missing and how much, and then asked me to help him get it and make it up. The next job is to set the table. I saw him put the teacup on a small plate, chopsticks next to the plate, folded the handkerchief and put it in the glass, which was next to the plate. Seeing that he made a reply, I found it not difficult, so I asked to help him. I put the glasses, chopsticks and teacups in the order he put them just now, and left him the handkerchief without folding it. A table was set, and he was really upset when he saw me put it: I put some chopsticks on the left side of the plate, some on the right side of the plate, some in front of the plate, and some on the upper left corner. I didn't understand his expression at first. I thought I put them in his order. I didn't understand until he said it. But I still don't admit that I didn't say yes. I said, "Why do you ask so much? Just put it on the table, will customers have different ways to use it? " He smiled and said, "Look at what I put, and then look at what you put. It feels different." I looked at it carefully and it was really different. After reading what he put and seeing what I put, I feel a word: chaos. After a while, he asked me, "What's the matter? Is it different? ! "Although I admit it in my heart, I still said," Almost, just like you said. " So, I changed my unhappiness. Look at the whole table again. Wow, just comfortable. If I had to choose, I would definitely choose a hotel with neat tableware, and it would be very comfortable to sit inside and eat. After setting the table, we put two packs of paper towels in each position. Then we will take another one until the tableware in the room he is in charge of is set.

After setting the table for more than half an hour, the guests came. Xx warmly received them, first took them to a room, and then brought the menu for them to order. After that, he asked me to give a copy of the menu to the canteen, and he brought them tea, wine and drinks. By the time I came back, he had already started to lay handkerchiefs for them and then poured them tea. Cold dishes were served one by one, and they began to eat. Later, the fried dishes came up one after another, and xx stood by, waiting for them to bring them wine and drinks and add tea until they left.

I think this job is quite simple. The next day, I asked xx to bring wine, drinks and tea to the guests. But it was said by the old customers of the hotel. He said I didn't deserve to be a waiter, because there was no tea in his teacup, so I couldn't pour it for him in time. They ran out of wine and couldn't bring it to them in time.

Later, xx told me that waiters serve customers, and they should find customers' needs in time and serve customers. In my future work, I will always remember what xx said to me and assist me in my actions. Customers are gradually satisfied with me, and some even say that I have done a good job, making them feel at home.

By the month of xx, my one-month social practice was over and I got the salary and bonus from the manager. I have a happy smile on my face, I feel sweet in my heart, and my efforts have finally paid off.

After a month's practice, I feel that as a waiter, I should find out the needs of customers, provide them with services in time, treat them as my family and make them feel at home. This is a qualified waiter. Therefore, customers will often patronize, which is conducive to the development of the hotel; As a person, no matter what you do, you can do it well as long as you put your heart into it.

Internship experience of hotel waiters (2) Ten years of trees, a hundred years of people. Six months ago, I entered a job corresponding to my major as an intern. At that time, the teacher said to me: "Now that you have the dual identity of a student and an employee, you should always pay attention to your words and deeds! Remember the rules and regulations of the school and abide by the regulations of the enterprise! With confusion and fear, I came to the internship unit xx Enterprise Management Co., Ltd.! My post is a very ordinary waiter in Meizhou Dongpo Restaurant, and high-rise buildings have sprung up, so I don't reject this job! After three days of headquarters training, I was assigned to a small shop below Meizhou, almost all of whom were xx villagers, so it was convenient for them to get familiar with and talk in a short time in Kan Kan!

What I came into contact with here is very different from the school, which is very difficult for me as a fledgling student. Fortunately, my major can provide me with considerable learning progress, and I quickly adapted to it, and I can also finish the work and learning tasks assigned by my superiors slowly and effectively as scheduled. I have gradually mastered the organizational structure, personnel relations, enterprises and culture of Meizhou, and let me slowly begin to understand the market operation process of social enterprises!

I can learn a lot here every day. Now I think the thickest article is not in books, but in life. Finally understand the true meaning of "time flies, things are like new chess"! At school, under the protection of teachers, we can only take a flat road, climb steep mountains and cross dangerous beaches.

Practice is to practice learning, recharge yourself and keep pace with the times. Encountered difficulties, gained surprises, experienced failures and got satisfaction! As the core values of Meizhou people sum up, "I work, I am happy, I work, I gain."

I remember the bottleneck I encountered at work, because a glass of water was almost complained by the guests, I forgot to add drinks to pay the bill, because I accidentally ordered the wrong food, because of work pressure and my colleagues' emotions. Sometimes I feel at a loss when I see the angry expression of the guests, and my belief will be disintegrated at that moment. I once wanted to give up, but suddenly I remembered the sentence I repeated to myself, "You can give up the opportunity to learn, but your competitors won't!" Countless times, a heavy question mark hovered in my mind, struggling and tangled. Try to convince yourself to stand at the forefront of willpower and constantly improve and challenge yourself! Strive to be an excellent employee. Although my work is not comprehensive, I have done a good job. The biggest drawback is the slow speed. When some old employees look at two private rooms but look at three private rooms by themselves, there is already imbalance and complaint! But think about it, isn't it better to test your own strength?

Although I can't keep up with their progress, I firmly believe that diligence can make up for it Every day when my colleagues get off work, I spend more time working overtime, and the next day I am much faster than others, and I do it more carefully and perfectly than them!

Today, I am not who I used to be! Not so introverted and timid. But lively, cheerful, optimistic and positive! Practice a girl who is confident in the sunshine in everyone's eyes! During the six months of internship here, I was named "Smile Star" twice, which gave me great encouragement and further affirmed my future! Now I feel that dreams and hopes are not on paper!

The things used in the work are actually very simple, and a task can be completed like a set of formulas. Some people say that practice is the only criterion to prove the truth. Now I agree with this statement. I think learning has nothing to do with my national boundaries. As long as you learn to master it, you can touch the analogy …

Every case I have experienced will become the most precious wealth stored in my life. I am very grateful to the school for providing me with such a valuable internship opportunity, to the internship unit for providing me with this professional stage, and to the teachers who inculcate me, silently support me and care about me! Everyone's tomorrow will be more brilliant!