Traditional Culture Encyclopedia - Hotel franchise - What problems should I pay attention to when cleaning the guest room?

What problems should I pay attention to when cleaning the guest room?

1, enter the room should strictly abide by the relevant provisions of the room. If guests are in the room, they should politely ask if they can clean the room and get permission before entering the room. In the process of cleaning, the action should be light and fast, and you can't have a long talk with the guests; Guests have questions to answer. If the guest does not agree to clean the guest room, the room number and the time requested by the guest should be written on the worksheet to avoid forgetting.

2. When cleaning the guest room, the guest's documents, magazines, books and periodicals can be arranged slightly, but they can't be misplaced and are not allowed to read; Guests' personal belongings, such as cameras, calculators, notebooks, wallets, etc., should not be tampered with at will; Even if the cosmetics used by women are used up, don't throw away empty bottles or cartons.

3. Clothes and coats that guests put on chairs or beds can be hung in the wardrobe, and underwear and pajamas can be simply folded and put on the bed; Don't touch the clothes in the female guest's room easily; When cleaning the wardrobe and luggage locker, don't mess up the guests' clothes and don't touch the guests' luggage. Generally, just wipe off a large area of dust.

A business place that provides accommodation for guests.

Hotels (also known as hotels, hotels, inns, guest houses, business trips, inns, hotels in China, and hotels in Malaysia and Singapore) are basically defined as business organizations that provide safe and comfortable spaces for users to have a short rest or sleep.

Generally speaking, it is a place for guests to stay and eat. Specifically, a hotel is an organization that provides services to its guests through the sale of rooms, restaurants and comprehensive service facilities, taking its buildings as evidence, so as to obtain economic benefits. The hotel mainly provides accommodation services, living services and facilities (bedtime services), catering, games, entertainment, shopping, business centers, banquets and conferences for tourists.