What are the problems that the hotel front desk often encounters and is very troublesome to deal with?

This kind of problem varies from person to person. Some guests will be happy to see the beauty of the front desk. Ignore what he says and don't talk back. People like that will get worse. Actually, it has something to do with the size of the hotel. After all, there are still many high-quality hotel guests. Even if he has bad taste, he will restrain himself in front of so many people. The front desk is not as complicated as you think. The guest just asked to eat and sing, and refused with a smile. There is nothing to worry about. The front desk is the face of the hotel, and the hotel will intervene if the guests make too much noise. Some guests will also call to harass. Don't mind what he said, but don't hang up on him, because that may lead to complaints. There's nothing I can do. Just put the phone through to the manager's office. I have encountered many such problems when I was a receptionist before. The key is how long-term and smart you are, and you will avoid a lot of trouble. I hope I can help you. As I said, the front desk is the facade of the hotel. If the guests do too much, the hotel will interfere, but there is no such thing as losing money. Because the hotel wants to make money, it will not offend its guests and lose its credibility because of its own employees. It is often the employees who want to apologize. I've met it. It is the unreasonable request of the guests. I called the police, too, and I apologized anyway. After all, it is a service industry, and someone who pays is a grandfather. . . . . .

This is a bit of a run. No matter how many star-rated hotels, if they are smarter about things, there will be less trouble.