What are the hotel hardware and software?

The hotel hardware and software respectively include the following contents:

* * * Hardware. * * Hotel hardware facilities include guest room facilities, public facilities and security facilities. Room facilities include beds, mattresses, sheets, quilts, pillows, sofas, tables, chairs, wardrobes, televisions, telephones, air conditioners, refrigerators, safes and hair dryers. Public facilities include lobby, restaurant, meeting room, gym, swimming pool, shop, parking lot, elevator, stairs and corridor. Safety facilities include fire control facilities, monitoring equipment, safety doors, safety exits and emergency telephones.

* * * Software. * * Hotel software services include front desk service, catering service, cleaning service, customer service and hotel management system software. Front desk services include receiving guests, checking in, checking out, booking, arranging trips and providing travel information. Catering services include breakfast, lunch, dinner and room service; Cleaning services include room cleaning and bedding replacement; Customer service includes consultation, complaint handling, luggage storage, taxi service and laundry service.

The software and hardware configuration of each hotel may be slightly different, but the corresponding facilities and services are usually configured according to the hotel's positioning and target customers.