Traditional Culture Encyclopedia - Hotel franchise - How to deal with the vicious public security incident in the hotel housekeeping department and eliminate the negative influence of the hotel?

How to deal with the vicious public security incident in the hotel housekeeping department and eliminate the negative influence of the hotel?

1. First of all, from the hotel's own management, the temporary solution and the permanent solution must be promoted simultaneously.

2. Secondly, the hotel must take the responsibility of supervision, check the relevant responsible person and deal with it seriously.

3. Then the hotel industry should improve the relevant regulatory requirements, manage people by system, and protect the "healthy bottom line".

Finally, solve the problem quickly and don't delay. Immediately dispatch related resources, solicit opinions from guests, and negotiate to solve the emergency recovery after the crisis.