Hotel Smile Service Speech

The speech has certain format requirements in writing. With the continuous progress of society, Toastmasters is used in many places. I believe that writing speeches is a headache for many people. The following is the hotel smile service speech I collected for you. Welcome to read the collection.

Hotel Smile Service Speech 1 Leaders and colleagues:

Hello everyone!

Smile service. Did you do it?

Laugh, everyone will. Can you smile? Do you smile in your work and life? Touching people doesn't have to be infected with tears. Sometimes, a smile can touch others. Smiling can touch your god, and smiling can produce social and economic benefits.

"Did you smile at the guests today?"

Smile and do something for the guests, so that they are moved by your heartfelt smile. Smiling, without spending a penny, has created many unexpected effects. Smiling is human nature, and it is the sincere expression of the heart. It makes the receiver rich, but not the giver poor. He was born in a flash, but he left an eternal memory. It is a ladder to close the psychological distance and realize emotional communication.

Smile, face your guests, how to improve the success of the negotiation, just smile. Smiling is the logistics support for victory, and it is a method with the least investment, the greatest effect and the multiplier effect. Only those who love life, customers and work can always keep and have that kind of elegant and quiet smile.

The smiling service we advocate is the natural expression of several basic psychological qualities such as healthy personality, optimistic mood, good cultivation and firm belief. It is a sincere smile, not a flattering smile; It is a heartfelt smile, not a sarcastic ridicule; It's a light smile, not a dry smile. A person can have no assets, but as long as he has confidence and a smile, he has the hope of success.

Smile is a kind of strength. In today's fierce marketing competition, if you want to occupy a place, high-quality service is essential. Smile is a kind of comfort, it can be "a smile is worth a thousand dollars" to others. If this kind of smile is naturally combined with friendly, enthusiastic eyes and well-trained manners, it is actually a "delicious food" praised by others. When others see you, they will know that you are ready to help and serve others. There is an old saying in China that "the lips and teeth are fragrant". In fact, in a sense, smile itself is a language, or an additive of language.

Smiling service can make guests feel at home. "Smile at all the guests in the world, and be satisfied at my home". People who keep smiling and serving are welcome everywhere, and everyone likes to deal with them. Smile to praise others and let them feel your sincerity; smile to criticize others and let them feel your kindness; smile to reject others and let them understand your difficulties. Employees who don't know how to smile make customers stay away. In this way, the advantages and disadvantages of service work and the level of economic benefits are naturally distinct.

Smiling is the best courtesy and respect for guests! It is also the most basic performance of employees' quality service!

Hotel Smile Service Speech 2 In today's fierce competition in the hotel market, smile service is a sincere exposure of one's heart, a manifestation of one's own cultural quality and courtesy, and a manifestation of respect and enthusiasm for guests. It can not only produce good economic benefits, but also create priceless social benefits.

Keep smiling, you can adjust your mood; Second, it can eliminate barriers; Third, you can get a return; Fourth, it is good for physical and mental health.

In order to be in an invincible position, develop more and satisfy customers is the fundamental direction, and a heartfelt smile is the most basic and effective magic weapon to compete with customers. At Walton's house, the most important thing every day is to ask the salesman, "Did you smile at the customer today?" A smile makes a century of Walton.

A kind smile can shorten the distance between customers and us, and customers will trust and agree with us. A kind smile can bring goodwill to customers and win their respect.

I remember once reading a report on the Internet that an old lady in America bought a lot of things and met the owner of a grocery store. The old lady said, "I haven't been to your store for 12 years. 12 years ago, I went shopping in your store every week. However, one day, a clerk's attitude was really bad, so I went to other stores to purchase goods ... "After listening to this, the boss apologized quickly. After the old lady left, the boss calculated an account: if the old lady spends $25 a week in the store, then 12 is 1. 560,000 dollars. And this is only because of the lack of a smile. This shows the importance of smiling. Attitude is very important for the service industry. Service attitude determines service quality and directly affects the interests of enterprises. Smiling service is actually an attitude of enterprise employees to serve customers wholeheartedly. If all employees of the enterprise can have this attitude, the value it creates for the enterprise will be amazing.

Services are everywhere, services are everywhere. We should not only serve our customers, but also our company, our colleagues and everyone who needs our services. Let service become a habit and an indispensable part of our life.

In the service industry, smiling is an important action that cannot be ignored. Smiling can shorten the distance between people. First, it shows that you are friendly. Secondly, you can show that you are willing to serve customers; Can reflect the customer first, so that guests feel at home. Although smile is the primary factor to determine the quality of service, you must be familiar with your business, so as to satisfy the guests.

Smile is a kind of light, an attraction and a kind of motivation. It makes strangers feel kind, makes friends feel comfort, makes relatives feel happy and makes them full of confidence.

If there is no smile in life, rice will be sour, wine will be sour, thick shields will be erected between people, and souls will wander in the trenches.

Smiling delights the soul. A proper smile is both subtle and vivid, simple and rich, both polite and heartfelt.

In life, I always let my smile accompany me and greet every sunrise and sunset.

A beautiful smile is a shortcut to cross the barriers between people and a refreshing agent in a monotonous working atmosphere.