Which department should I start from to be a hotel?

N people have asked me the same question: I have only one answer, and I will succeed from any department. As a result, n people don't believe it. Actually, it doesn't matter whether you believe me or not. The key problem is that I don't think everyone is confident. The so-called good is nothing more than two meanings. First, you are quick to get started, easy to make achievements, and a steady stream of new knowledge makes you an industry expert or even everyone soon. Second, the promotion channels are smooth, and the three-stage rocket will send you into space and become an enviable middle and high-level manager. But I want to tell you that no middle and senior managers grow up in just 30 days, and this process may take three years, five years or even longer. Personally, I think five keys are very important: first, attitude. If the ultimate goal of choosing the best department and position is to pursue the highest position in the hotel, the result will be disappointing. According to my personal naked eye observation, among the people around me and those who have worked as vice presidents and general managers of four-and five-star hotels for more than ten years, their first jobs are not very impressive, such as serving food, cooking, being a waiter and PA. They all have everything. They look like handyman, but they are the most popular positions at present, such as receptionist and sales representative. As the old saying goes, opportunities are in the cold. I never believe that they are only lucky and have no ideals; Only qualifications, no ability. I don't even believe that there were few hotels in the past. In recent years, the number of hotels has increased explosively, which has made everyone become a general manager. In fact, many people who worked with them in those years are still doing odd jobs, and they are under the odd jobs of those years. I never dare to mention these words to new employees, especially college graduates, for fear of scaring them silly and drooling me. They can't wait to waste their youth like this! They want to be a department manager within three years, which is their most modest statement. But from my ignorant experience, it seems extremely rare to be a five-star hotel department manager for three years from scratch. At least none of the department managers I have worked with has only worked as a hotel for three years. Second, knowledge can give you unique thinking and understanding, and you can find out how to go your own way next. The journey of life is accompanied by knowledge. Learning more knowledge is helpful to survive in difficulties, be practical in prosperity, make progress in happiness and be quiet in troubles. Learning all the way, every minute counts, thinking and learning is the best way to deepen knowledge. Opportunities wait for those who are prepared. We can attack at any time, grasp at any time, advance and retreat freely, but what we need is knowledge as the backing. It's good to have knowledge, but you won't lose heart. If you fall, just get up and move on. It is good to succeed without arrogance and rashness, to rush to the goal without hesitation, and not to collapse under the impact of interests and temptations. It is not the most important department to start from, but it is basic to do well. Stand firm first and become an indispensable member of the department, even if you are a waiter, as long as 100 guests praise you and 10 guests call for your service. Unfortunately, many of our newcomers have not even passed this level, and they are all planning a bright future for themselves. How do we do this? People can only move from one success to another greater success, and countless small successes accumulate into great successes. Excellent employees have the strength and opportunity to be promoted to the grass-roots management. Excellent grassroots can be promoted to the middle level, and excellent middle level can be upgraded to a higher level. Strive to be the best at every level. That's what I did silently. Starting from the most humble guest room more than ten years ago, I set a grand goal at that time, and then I went from foreman, supervisor, manager to general manager. If you accumulate too much, you may not lose your hair, but if you accumulate too much, you will feel at ease. Whether I have a chance or not is a matter of luck, and whether I am ready or not is my own problem. Third, there is a certain contingency in which department the experience begins. Maybe there is no shortage of people in the position you like, so you should be wronged. Originally yearned for human resources, secretaries, receptionists and sales representatives. These jobs are highly scarce and have poor mobility. You can't get in unless you are lucky enough. Even if the tie goes in, the early days are far farther away than you think. Which department to start with involves an opportunity cost problem. The more beautiful the position, the more talents there are, and the competition is fierce, so promotion is very difficult. People who have been doing it for several years are everywhere. The more leisurely the post, the less attention the top management pays. I am afraid that I will be raised by hard work, and I want to get promoted quickly. Dream your dreams. You have the opportunity to choose a position with beautiful scenery, but the promotion channel is crowded with people. Good luck. From which position you start, you have to face a window of opportunity for promotion step by step, that is, whether you can be promoted to the next level smoothly after promotion, step by step, until the middle and high levels. From the most basic employees to the director, there are at least three or four floors. If it is difficult to get promoted after promotion, I believe not everyone wants it. Therefore, there must not be too few springboard positions in the middle of the promotion channel. On the promotion aisle, there is also the ultimate ceiling. Usually, it is difficult to get promoted to this position, and no matter how qualified you are. Generally speaking, the final ceiling of most positions is at the director level, such as human resources, administration, engineering, finance, procurement and security, except for a few people who have adventures. There seem to be many opportunities in the sales department, and the director also has the opportunity to be promoted to the general manager, but there are few springboard (supervisors and managers) in the middle, which is not easy. The guest room and dining background have the best chance to go directly to the general manager, with many springboard in the middle, and the ultimate ceiling is easy to be broken; There are also opportunities in the lobby, but it is possible to develop towards the guest room. In short, the department with the largest proportion of hotel revenue and the largest number of departments will always be the cradle of the general manager. Fourth, people need skills to do things. Dale, a famous American interpersonal expert? Carnegie said: Only 65,438+05% of a person's success is due to his professional skills, and 85% depends on his interpersonal relationship and his work skills. Success is not a pie in the sky. open sesame is just a myth in the Arab world. There are certain standards for success and certain skills for doing things. It is a skill to respond to changes with constancy. Everything starts with small things, accumulates small successes and strives for great success. Is the secret of success. When you regard the job at hand and the career around you as a kind of happiness, you lock in success; When you treat every little success and every little progress as a kind of enjoyment-you have happiness. Any great character, Superman