Traditional Culture Encyclopedia - Hotel franchise - How about Tuniu? Com's cattle line?
How about Tuniu? Com's cattle line?
Therefore, this degree of satisfaction is ok, but it does not rule out some cases of dissatisfaction, such as: the hotel service in a certain place is not satisfied; The itinerary is not satisfactory; wait for
The satisfaction of this kind of consumer project depends on the individual's requirements for the trip and the financial resources spent by the individual. What is certain is that you can spend little without money and be comprehensive.
The innovation of "Niuren Special Line" and the satisfaction of group tour experience are as high as 96%
According to the analysis of iResearch, traveling with a group is still an important way for users who travel for the first time or in a group. Group travel agencies play an important auxiliary role before, during and after the trip, and will still play an important role in the future online travel market.
In order to improve the group tour experience of users, as early as 2009, Tuniu took the lead in launching the exclusive product series "Niuren Special Line" in the industry, pointing to the pain point of group tour. The "Niuren Special Line" has more guaranteed quality by arranging meal labels higher than conventional products, staying in designated hotels, providing experienced tour guide services, reasonable itinerary and no compulsory consumption, which greatly enhances the tourist experience.
In addition to transportation and WiFi, Tuniu has also established a tour guide management system for the most important tour guide service in group tours, and the tour guides will enter the evaluation and reward system to better improve the service quality of tour guides. By arranging better users of the tour guide service "Niuren Special Line", users can travel more smoothly.
High-quality service and constantly optimized travel experience have enabled the "Niuren Special Line" to achieve 96% customer satisfaction, and its brand image of "high-quality group tour" has also been deeply rooted in the hearts of the people.
reference data
China Tourism News Network. China Tourism News Network [reference time 20 18- 1-4]
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