Speech by the new general manager of the hotel

In our daily life, we have more and more opportunities to use speeches, which are prepared in advance by participants in order to express their views, opinions or report their ideological work in meetings or important activities. I believe many people will find it difficult to write speeches. The following is the speech of the new general manager of the hotel, which I sorted out. Welcome to share.

Speech by the new general manager of the hotel 1 Leaders and colleagues,

Thanks to the trust of company leaders and the love of comrades, I have the honor to be the deputy general manager, which is not only an honor, but also a responsibility and mission. I will live up to my mission and trust, repay the company and leaders with solid work and first-class performance, and strive to:

First of all, treat the company with gratitude. Always put the company's interests first, resolutely obey the leadership arrangement, always stress the overall situation, unity and regularity, conscientiously complete the tasks assigned by superiors, and repay the company's cultivation and trust with first-class work attitude, first-class work quality and first-class work efficiency. Second, treat the work in a state of facing difficulties. Resolutely do three things: regard work as a career, regard work as fun, regard work as your own career, take the initiative to work, and adhere to a high starting point; Work actively and adhere to high standards; Take the initiative to grab the job and insist on high requirements; Not only can you do your job, but you can also win. The third is to treat yourself with a contented attitude. Constantly strengthen learning, constantly improve their work control and driving force, and truly do things in a down-to-earth manner, be an upright person, and perform their duties honestly.

First of all, I am very grateful to the Chairman and all my colleagues for their trust in me. Today's appointment has made me feel a lot heavier on my shoulders. However, with the strong backing of all my colleagues, I feel full of strength. I believe that as long as we unite as one, cooperate closely, make in-depth research around the development goals and plans of the enterprise, strive to build corporate culture, and constantly seek newer and better working methods, the overall quality of the hotel will definitely improve steadily and orderly.

Let me focus on the next step:

First, team building, first of all, from my personal point of view, I strictly demand myself to do every detail, and then I strictly demand subordinate managers, especially middle and senior managers, to pay attention to discipline and efficiency, deepen departmental standardization, enhance team execution with "digital" management, and build a first-class team with excellent style and strict discipline.

Second, resources can be enjoyed, and interaction can win. The corporate culture accumulated by the two stores in recent years can be integrated and standardized, so as to enjoy the resources. For example, the safety inspection of grassland Xingfa every Thursday can be carried out like Shi Sheng Kaiyuan, and the daily patrol led by general manager of Shi Sheng Kaiyuan can also be well followed. There is also an internal magazine jointly organized by the two stores, which is also a bridge and link for cultural and information exchange between the two stores. Continue to carry out skill competitions, interactive learning and cultural and sports activities between the two stores, and deliver a speech by the general manager of the hotel. Learn from each other and learn from each other. Through competition, we can use the sense of collective honor to increase the cohesion of the staff team and improve the sense of cooperation and cooperation.

Third, management innovation, continue to be based on the management of the five permanent members, so as to ensure that the goods have a home and a master, the tools have a service life, and every work detail has standards, responsible persons and a reward and punishment system. Citing digital management, for example, refining the annual business indicators and expense indicators to months, and then to departments, and entering the network management norms with numbers to prevent uncontrollable factors brought about by general management and slogan management. For example, the daily customer return visit at the front desk is standardized by numbers, and the return visit record will be handed in early the next day, which can effectively get rid of the randomness in the work.

Fourth, improve the incentive mechanism to stimulate the potential of employees. Carry out the performance appraisal system in depth to improve the enthusiasm and initiative of managers. On the other hand, it is the motivation of grassroots employees. All departments should make full use of the monthly assessment list of employees, score fairly and justly, and share all awards and deductions online at the regular meeting before class to improve the transparency of scoring. In addition, the best suggestion award and style participation award are added.

Fifth, improve the general manager's email system, absorb valuable opinions, seriously deal with employees' suggestions, and reward good opinions and suggestions. To create a harmonious and warm working atmosphere for employees, in daily management, managers are required to really train less and teach more, respect employees' personality, and infect employees with true feelings, rather than just using system managers. Trade unions are required to conscientiously perform their duties, care for and pay attention to employees' lives, actively solve the difficulties in employees' work and life, earnestly supervise and urge the implementation of the menu system of employees' meal week, and implement the distribution of holiday benefits, so that employees can truly feel the warmth of home.

Finally, let's sincerely join hands, heart to heart, warm affection, focus on the overall situation everywhere, keep learning, pursue Excellence, create a quality life, and create a prosperous and brilliant tomorrow together! Thank you!

Speech by the new general manager of the hotel 2 Leaders and colleagues:

Hello everyone!

A year passed in a blink of an eye. Looking back on the hotel in the past year, under the wise guidance of the leaders and the hard work of colleagues, we have gone down, experienced a lot and gained a lot. Although the performance is not particularly beautiful, compared with our peers, our performance is outstanding and the result of our joint efforts. Thank you for your contribution.

In the past year, we experienced an epidemic, but we didn't stop doing things or upgrade during the closing phase. Instead, try your best to find a way to start a business. We also follow the rules and do a good job in prevention and control, whether it is disinfection or an inspection by relevant departments, in order to prevent the epidemic from happening in our hotel and for normal business, especially in the first half of the year. A colleague left and a new colleague came. The hotel is trying to overcome the difficulties here. Thanks to the efforts of colleagues who have been staying, we have worked together to find ways to do better service, which has been affirmed by customers. At the same time, we have given great praise to our health and safety, which can only be achieved through the joint efforts of our colleagues. Even if it is not working hours, colleagues are actively learning and making progress, especially catering colleagues.

During this period, many outstanding colleagues emerged. They use their wisdom and ability to lead everyone to overcome difficulties, seize opportunities, provide good services and improve performance. In particular, although our performance this year did not meet expectations, compared with last year, the gap was not as big as expected. To our surprise, colleagues have overcome many difficulties and their participation in activities and services is positive. We all see it in our eyes and understand that everyone has worked hard this year. On behalf of the hotel, I would like to thank you again for your contribution.

After a year's efforts, our hotel's operation and service, as well as our industry position, have made great progress than before. We did all these things together. Of course, we have made achievements, but at the same time we can't be proud. There are still many excellent hotels worth learning, and there are still many aspects that need us to make progress and do better. I also believe that in the coming year, we will do better. thank you