Traditional Culture Encyclopedia - Hotel franchise - How does Peninsula Hotel Shanghai try its best to meet customers' needs?
How does Peninsula Hotel Shanghai try its best to meet customers' needs?
1. First of all, Peninsula Hotel Shanghai adopts personalized service and provides tailor-made services according to customers' personal needs and preferences. For example, customers can book restaurants and spa services through the hotel's mobile app, and customize their own bedding and toiletries.
Secondly, the hotel has made great efforts in staff training to ensure that employees can provide professional, friendly and thoughtful services to customers. The hotel has also set up a customer service center to provide help and advice to customers at any time.
3. Thirdly, hotels improve service quality and provide new services through continuous improvement and innovation. For example, the hotel recently launched the world's first visual room control system, where customers can control the room temperature, lighting and music through electronic devices.
- Related articles
- Which one does Xiamen Hanting choose?
- Washing and Maintenance of Addison Hotel
- What about the surrounding facilities in Area A of Xinghua Garden in Chongqing?
- Digital TV Solutions for Small Hotels
- How hotel management theory can improve employee loyalty and enhance enterprise competitiveness
- What is family life?
- A young man rescued a 5-year-old child by climbing with his bare hands. Unexpectedly, he was attracted by a rich woman. What TV series is this?
- Guide to visiting Bavarian Manor
- As soon as Chen Sicheng officially announced her divorce, she was photographed going back to the hotel with a woman, and Huang Xiaoming was also involved. what do you think?
- Urgent! I want to stay in Beijing for a few days, where is more convenient and where is more interesting!