Traditional Culture Encyclopedia - Hotel franchise - Is there a charge for booking a hotel and canceling the order?
Is there a charge for booking a hotel and canceling the order?
Booking.com Booking Advantage Chinese Page+Chinese Customer Service
Chinese mainland customer service telephone number: 400-882-28 10 (Mandarin), 400-882-28 15 (Cantonese); The booking website page can also be switched to Chinese, so it is very convenient to book a hotel and can serve you 24 hours a day.
The displayed price will also be more intuitive, including the tax-included price, but excluding the hotel service fee. There will be guaranteed price service. If you are going to book a hotel in advance and then reduce the price, you need to contact customer service.
There are also many houses reserved, and the prices in Europe and America will also have advantages. There is more room for dating, and there are more pictures provided by hotels, which is still relatively referential.
The website design is easier to use than other booking websites. For example, the function of rare earth to display hotel search results is smoother, clearer and easier to operate than other booking websites. If you are not satisfied with the location of the currently selected hotel, you can directly check other hotels nearby.
Make a reservation before payment. This is guaranteed by a sex card. You can pay at the front desk of the hotel on the day of check-in, which saves the cost of credit card. Most hotels can cancel for free, but some cancellations may be charged. You can check it on the hotel reservation page.
After becoming a booking member, you can get a 50% discount and enjoy the points policy. However, it should be noted that credit card information will directly earn hotel reservations by using credit card transactions and credit card guarantee services, and the deduction does not need to be determined twice, which has certain risks. If you don't want the credit card information to be leaked, you can directly change the payment setting to "online payment when booking" in the reservation account settings, so that you won't be charged by the hotel.
Booking Booking Step 1: Enter the place name/hotel.
After entering the homepage, you can switch the currency and language in the upper right corner, and then you can enter the place name in Chinese, and of course you can also use English. In addition to place names, you can also find hotels, airports, landmarks and regions. After comfortable place names, you can choose your own check-in time and check-out time. How many adults have children? You need to choose several rooms in turn, and then you can start searching.
Second, choose the right hotel.
Many hotels will be displayed after the search. You can choose your favorite hotel according to the page display.
Third, check hotel information and comments.
1.
The location of the hotel is actually very important, because you can not only see the location and traffic conditions of the hotel, but also see other hotels nearby. If the location of a hotel is not suitable, you can directly see whether other hotels are suitable on the map.
2. Price inquiry: To read the reservation terms clearly, in the column of reservation description, you will write whether this price can be refunded or cancelled for free.
3.
Interpretation of the terms: no refund: that is, after booking, no matter whether you check in or not, the hotel will not refund the first night booking: after booking the hotel, the hotel will be authorized by information, and even if it is cancelled in advance, the hotel will charge a room fee for one night, so pay attention to the time limit for free cancellation. However, the general hotel will authorize in advance and can cancel it free of charge within the specified time. There is a charge for cancellation beyond the time limit.
4. Breakfast: breakfast is not included if it is not written. Sometimes the price of breakfast is stated, sometimes it is not, that is, the price is uncertain.
5. Number of people: hotels generally stipulate the number of people who can stay.
Fourth, enter information to start booking.
After confirming the hotel, you can only enter personal information to confirm the check-in information.
Non-cancellable rooms are paid directly by credit card. If you book a room type that does not require a deposit and is paid at the time of check-in, although it will not be directly deducted, the system also needs to enter credit card information before booking. If you don't cancel it, it's not worth it, and you will be deducted.
Fifth, the appointment was successful.
After the hotel reservation is successful, you will receive an email. You can show your mailbox directly when you check in and check in.
Sixth, modify/cancel the order
Please refer to the confirmation email and follow the instructions in the email. There are usually links to modify or cancel orders. Click and follow the prompts to cancel or modify the order. If it's urgent, you can call the customer service department in Booking.com.
VII. Insurance Services
Another particularly good function of this website is that if you find that you can book the same square at a lower price in other places, you can contact customer service to apply for price difference compensation, but it should be noted that you should contact customer service at least 24 hours before the check-in date after booking.
If you need to provide them with reservation links of other websites, the reservation information provided by the links must still be valid and available online when checked by the staff of the guests.
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