Hotel room management knowledge sharing

A hotel manager needs to possess the following three management skills:

①Technical skills

As far as the hotel is concerned, it is the ability to possess the skills required for the hotel and the position. The required professional technologies and skills are indispensable for achieving effective collaboration in modern enterprises. Not only industrial enterprises require technical skills, but other industries also require technical skills, which are also very important for hotels.

②Conceptual skills.

The ability to form concepts, which refers to a manager’s ability to think abstractly and form concepts; has a certain level of management theory and can apply management ideas to solve practical problems; and has the ability to Analytical judgment and decision-making abilities.

③Humanistic skills.

That is, the ability to deal with interpersonal relationships. It refers to the ability to cooperate with people and affairs, including contacting peers internally, understanding the activities of subordinates, motivating and inducing the enthusiasm of subordinates, and contacting and coordinating externally with relevant organizations and personnel. For hotel managers to achieve the above realm, they must first have sufficient professional knowledge.

For example, hotel management and strategy, hotel brand management and marketing innovation, financing and capital operations, green hotel evaluation standards, business knowledge such as groupization and chain operation, government regulations, management knowledge, etc.; secondly, dedication Attitudes, such as a positive and enthusiastic work attitude, responsible and law-abiding, able to cooperate with others, willing to cultivate subordinates, etc.; and then there are proficient work skills, including thinking ability, organizational ability, performance management ability and professional style.