What if Meituan has fewer new customers and more old customers?

Meituan can try these methods: before customers arrive at the store, make use of all the contents that can make a fuss about price and service, such as group purchase+service and coupon+service, and give customers a reason that they can't refuse except price, such as technicians coming back for further study and giving customers the latest experience, which can't be missed, and the customer's acceptance will be much higher; When customers arrive at the store, optimize the customer experience and go deep into every detail, so that employees have standards and consciousness, constantly strengthen and actively optimize; After the customer leaves the store, it is certain that the online store pays attention to the customer's praise. After the customer's consumption is completed, the store manager and cashier should make a simple inquiry and praise reminder about the customer's consumption; This is something that the store did not notice in the process of collecting customer consumption. As far as possible, there are customer data files, and a store database is established for the next activation; It is also to improve the customer's service experience and show concern for his suggestions and opinions. These favorable comments will also become powerful props to attract new customers.

The most direct value of Meituan is to accurately promote customer acquisition, performance and profit rate through Meituan's comments. The longer-term value is the increase of marketing confidence, brand benefit and member assets.