Traditional Culture Encyclopedia - Hotel franchise - Did you get a free upgrade?

Did you get a free upgrade?

You don't have to take the initiative to upgrade your house for free.

In some cases, the hotel will take the initiative to provide guests with free room upgrade services according to factors such as their reservation, check-in history and membership level. For example, if the guest is a frequent visitor or senior member of the hotel, or the hotel has a higher-level room left, the hotel may take the initiative to provide room upgrade service for the guest to improve customer satisfaction and loyalty. However, if guests want to get a free room upgrade, they can also take the initiative to ask the hotel. This usually requires communication with the hotel front desk or customer service staff before or at check-in. When making requests, guests can politely express their wishes and explain their reasons, such as celebrating special occasions and needing a better rest environment. The hotel will consider whether to provide free room upgrade service according to the actual situation and guests' needs.