Traditional Culture Encyclopedia - Hotel franchise - What services does the hotel provide for business people?
What services does the hotel provide for business people?
1. Physiological needs are reflected in the hotel's food and accommodation.
2. The demand for safety is reflected in the personal safety and property safety of the hotel.
3. The demand of society is reflected in meeting customers and holding meetings.
4. The demand for respect is reflected in the fact that guests want to be respected by employees and provide them with more customized and personalized services, such as room rental, hot and cold water supply in the room, telephone, TV, wake-up service, laundry, ironing, drinks in the room, safe in the room, shoe shine service, etc.
5. The demand for self-realization is reflected in the hotel's iterative process of products or services. Hotels can focus on customers and consider what guests really want.
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