Traditional Culture Encyclopedia - Hotel franchise - What does the executive floor of the hotel do?
What does the executive floor of the hotel do?
For most people, the executive floor is synonymous with mysterious luxury.
The executive floor was born in America. In the early 1980s, large hotels in the United States set up such special rooms in order to downplay the feeling of group hotels and meet the needs of administrative officials and business people. Holiday Inn Group first opened a concierge floor in its Crowne Plaza Hotel, and later this practice spread to other countries and regions in the world. Some hotels in Britain have also started to have a guest room group called EXEUTIVE CLUB, which provides some special services for business travelers and has a special coffee room.
The price of the executive floor is about 20%-50% higher than that of the general floor, which means that the guests staying here can also enjoy more respectful treatment and more meticulous service. Customers on the executive floor can enjoy fast check-in and late check-out time. Room rate includes a series of special services, such as free laundry, ironing and free soft drinks. Some hotels also set up executive lounges to provide special catering services, such as: providing free coffee and refreshments in the afternoon, so that guests can fully enjoy their leisure time; There are still a few hours of free use of the business reception room every day.
A hotel can't satisfy everyone, but it can make celebrities become fans with high-quality furnishings and services. Just like the hotel ritz, it goes without saying that it is a must-see place for celebrities and stars, while high-ranking political officials who pursue safety and low-key choose another historic and quiet Morris Hotel, where everything from Queen Victoria to President Roosevelt stayed. Business guests who often stay in the executive floor have a habit that they don't want to change hotels for no special reason, so these guests have become loyal customers of the hotel.
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