Traditional Culture Encyclopedia - Hotel franchise - What does a bank lobby assistant do?

What does a bank lobby assistant do?

The main tasks of the assistant manager in the bank lobby are as follows:

1. Take the initiative to greet customers in the bank lobby and conduct reasonable diversion guidance.

2. Take the initiative to care about the customers in the lobby, appease their emotions and provide humanized services.

3. Do business consultation and customer recommendation, and guide customers to fill in the application form.

4. Maintain the lobby order and guest safety, and keep the lobby quiet, elegant and civilized.

Arrange the work of the day reasonably, and supervise and inspect the work quality of the front desk and waiters.

5. Handle guest complaints and assist hotel leaders and relevant functional departments to deal with all kinds of emergencies in the hotel.

6. Answer the guests' inquiries and provide the necessary help and services for the guests.

7. Do a good job of patrolling every day and supervise the gfd, sanitary conditions, equipment operation and safety of hotel and restaurant employees.

qualified

1, college degree or above, local household registration is preferred.

2, good health, good image and temperament, and affinity.

3. Age 18-28 years old. The female height is above 160cm, and the male height is above 168cm.

4, need to have good language skills, communication skills and etiquette service and observation, adaptability.

5. Excellent performers have good career development space and promotion opportunities.