Traditional Culture Encyclopedia - Hotel franchise - Hotel management issues

Hotel management issues

The number of people should not be a big problem. The key is the number of rooms. As long as one guest books a room, the number of people staying in the room is the right of the guest, not the hotel staff. This is stipulated by hotel industry laws and regulations. If an employee underreports the number of rooms, which has an impact on occupancy rates, he can then blacklist the underreported money. Such employees are relatively experienced, and it is rare to see them in the workplace, because they require the cooperation of many people. First, the colleagues do not report the knowledge, and the housekeeping department does not report the knowledge. Therefore, most people are not so bold, unless the former The front office and guest room departments were all subjugated by this employee. In a certain hotel, there was a case where all the front office employees collectively made money. But this is rare. If we want to prevent it, we should introduce an incentive system: commission, and then introduce a supervision system: assistant lobby manager or front desk supervisor. Is the charging machine you are talking about front-end software? If yes, it depends on the size of the hotel. Some of them can be compatible with the charging modules for catering and bathing. In this way, night audits can be done together to prevent employees from black money and bad debts. Moreover, a good software industry can prevent employees from making illegal money. Better domestic brands include Maxima and Xiran. The function is very powerful and suitable for hotels of a certain size. If the hotel has a lot of money, use Opera or Fidelio. The functions are very powerful, but the price is also ridiculously expensive.