Cancel the deduction of all advance payment without refund?

If you cancel deducting all the advance payment, you can get a refund.

After booking a hotel, the consumer cannot stay for personal reasons and needs to cancel the order. The platform will deduct all the advance payment as a handling fee. After that, consumers still have the right to apply for a refund and get a partial or full refund. Whether a full refund can be made depends on the policies and conditions formulated by the platform.