Traditional Culture Encyclopedia - Hotel franchise - If you are an employee in the front office, what if the guest asks to take a photo with you?
If you are an employee in the front office, what if the guest asks to take a photo with you?
What is front desk reception?
Front desk reception is also called "administrative front desk", which corresponds to "administrative back office" and belongs to the jurisdiction of the company's administrative department. It is one of the typical positions of modern enterprises, belonging to the facade of the company facing the outside of the company, representing the company's image and image temperament.
Because the post needs to be on duty, it is not allowed to leave, so the number of posts should not be less than 2; Most enterprises usually provide regular internal adjustment according to the mobility of personnel. Usually mainly responsible for customer visit registration, telephone transfer and other affairs, welcoming guests, judging guests' intentions, handling relevant procedures, answering phones and returning visits to frequently asked questions.
Baidu encyclopedia-front desk reception
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