Traditional Culture Encyclopedia - Hotel franchise - Who is the target of the hotel satisfaction questionnaire?

Who is the target of the hotel satisfaction questionnaire?

Customers. The object of hotel satisfaction questionnaire survey is hotel customers, that is, guests who have stayed in hotels. Usually, the hotel will provide a questionnaire when the guests check out, and understand their satisfaction with the hotel's services, facilities, environment, food and other aspects through the feedback of the guests, and improve and optimize the hotel's management according to the feedback results.