Traditional Culture Encyclopedia - Hotel franchise - Why do couples stay in hotels and get broken into by strange men?
Why do couples stay in hotels and get broken into by strange men?
"We also confirmed with the guests at that time. After he opened the door and went in, he saw something on the desktop and quit. " Yu, assistant to the general manager of Haikou Hotel, said that the reason for this mistake was that the staff at the front desk had incorrectly registered the room number originally given to Mr. Li in the system, which led to the reopening of the room. In this case, the hotel provided Mr. Li with a compensation plan. "Before August, you can come to the hotel five times for free and stay in a superior big bed room." But Mr. Li refused.
Mr. Li said that in order to deal with this matter, he also delayed his working hours, so he proposed a compensation amount of 2,000 yuan, but the hotel said that he could not agree. Under the reporter's repeated coordination, Mr. Chen, the person in charge of the hotel, came forward to apologize again for Mr. Li's incident and said that he would strengthen management training.
In the end, the two sides reached a settlement, and Mr. Li accepted the hotel's apology and 600 yuan's cash compensation.
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On the evening of September 9, 2020, Mr. Huang and his girlfriend stayed in Room 607 of a hotel in Changsha. At eleven o'clock in the evening, a man in black came to the door of Room 607 with a suitcase, took out a room card and opened the door. After finding someone in the room, the man in black left immediately, but this scene frightened Mr. Huang and his girlfriend who were washing.
Hearing the sound of swiping the card at the door, Mr. Huang's girlfriend quickly hid in the room, and Mr. Huang also quickly came out of the bathroom to check. At this time, Mr. Huang had just taken a shower and surrounded himself with a towel, just in time to see the room opened. The door was suddenly opened and Mr. Huang asked who the other party was. It all happened in a flash. The man in black found the wrong door and left quickly. Mr. Huang closed the door.
The man in black carrying this suitcase said that he was also a guest staying at the hotel. He took a taxi to the hotel at eleven o'clock in the evening and checked in after arriving at the hotel. But he was on the phone when he checked in, and he was still on the phone until room 607 in the upstairs corridor. After opening the door, he pushed it straight open. He didn't expect someone in the room. He didn't know the people inside were shouting until he opened the door.
The man in black said that he did see the people inside, but he only saw Mr. Huang, not Mr. Huang's girlfriend, but he heard voices. The man in black said that because the bathroom was located at the door, his eyes could not touch the lady in the room. The whole process of opening the door simply didn't expect such a thing to happen. The room card is handled by the front desk.
In the middle of the night, a stranger suddenly broke in. Mr. Huang and his girlfriend feel offended. Why can the room they have checked in be opened with a room card? The hotel said that there was someone on duty at the front desk of the hotel at night. Because the guest who opened the wrong room booked the room online, the staff might be a little tired at night, so they opened the room again. Mr. Huang, they checked in first, and the gentleman behind them checked in later.
After the incident, the hotel manager apologized to Mr. Huang and his girlfriend and suspended the employees involved.
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