Golden ideas for hotels to make guests satisfied and comfortable! The more the merrier! Thanks! Urgent, urgent, urgent,,,

The hotel can give away some better-quality soaps and include better-quality products as gifts. Improve the safety and quietness of the hotel. Show the hotel's management strength.

Introduce some special cuisines, preferably both Western and Chinese cuisines. Moreover, it is necessary to strengthen the civility, seriousness and enthusiasm of employees.

Also pay attention to the location and cleanliness of the hotel. Especially the toilet, which is something that guests care about very much.

1) Hotel geographical environment: To satisfy guests, we must first make guests feel that the transportation is convenient and the geographical environment is prosperous but quiet. In this way, guest satisfaction will be high, the flow of people will be large, and the hotel business will be relatively good. It will be fine. If the hotel is located in a remote and remote place, and it is inconvenient for guests to enter and exit, even if the hotel decoration and service can keep up with it, guests will still feel that there is a fly in the ointment.

2) Hotel decoration environment: If you want to satisfy guests, you must create a beautiful environment for them. Therefore, the hotel layout must be reasonable, the design must be distinctive, and the decoration must be noble and elegant, so that guests will want to appreciate it when they enter the hotel. The hotel's decoration materials, decoration features and inner cultural atmosphere give guests a warm and enjoyable feeling, so guest satisfaction will definitely be high.

3) Hotel supporting facilities: If you want to satisfy guests, you must consider guests with different hobbies. It is best to integrate food, accommodation, business, entertainment, travel and shopping, which will be convenient for guests with different hobbies. Guests can achieve their wishes without leaving home (of course they must go out to "tour" scenic spots), can guests be dissatisfied?

4) Hotel facilities and equipment: To satisfy guests, the hotel The facilities and equipment must be complete, functioning properly, and easy to use. For example, in hot summer days, guests can feel cool (to prove that the air conditioner is operating normally), in autumn to make guests feel the breeze (to prove that the breeze circulation system is operating normally), in severe cold weather in winter. The weather makes guests feel warm (which proves that the heating circulation system is operating normally). In short, the various supporting equipment and facilities in the room are operating normally and are easy to use. Guests will definitely be satisfied.

5) Hotel item configuration: To satisfy guests, the hotel’s guest items must be elegant, orderly, clean, beautiful, hygienic and safe to ensure that guests have good visual effects and usability, so guest satisfaction will be high. .

Second, in terms of software: Only by providing guests with high-quality services, excellent order, and a safe and comfortable environment can guests be satisfied.