Hotel background

I am an English major, not a hotel management major, but I haven't worked in a hotel in Qingdao for seven years. Woohoo, it should be said that the work of a star-rated hotel is basically complete, including waiter, waiter, bellboy, cashier, catering manager, front desk supervisor and assistant manager in the lobby. . . I think you have already started.

Personally, since you are studying hotel management, you should first make a life goal. Are you going to open a hotel or stay in the hotel as a professional manager? If you open a hotel, is it a star hotel, a restaurant or a business hotel? Opening a star-rated hotel requires strong financial strength, which is basically unrealistic. It's still promising to open a small restaurant for dinner. Start working hard at an early age and collect what you want to develop.

Generally speaking, the management concepts, methods and systems of foreign hotels and domestic hotels are different. Therefore, it is far from enough to work in only one hotel, let alone only one department. Therefore, if we really think about it in the long run, we must learn the skills of various departments, have practical ability and have the ability to train other employees.

It's a long story As for which department of catering and front office you asked has developed greatly, this question can only be answered relatively. The catering department is a labor-intensive department with long working hours, high labor intensity, many catering processes and fine division of labor. Therefore, the turnover rate of employees in the catering department is very high, and the front office has high requirements for employees' image, foreign language, expression and communication skills, academic qualifications and social experience, but it is relatively easy to work from the perspective of physical strength and high income, especially in the concierge department of star-rated hotels. Tips and wages may be much higher than department managers. Of course, many hotels are not allowed to tip. Ha ha.

I won't go into details. Let's just say that the quality of staff in star-rated hotels is basically the first in the front office, the second in the catering department, and the rooms belong to departments with fewer customers, so the requirements for staff quality are even lower. Let's go to the front desk if there is an opportunity. As for the hotels you mentioned, they are all brand-new five-star hotels (old five-star hotels include Haitian, Shangri-La, Seaview, Regent and Holiday). . I feel that there are more opportunities for the new five stars, and Haier Intercontinental should be better. As for salary, you are an intern anyway, so don't care too much about money, practice your basic skills and get promoted as soon as possible.

Although the hotel does not allow cliques, it is inevitable for any unit to intrigue, so it is also very important to follow the right person.

Space is limited, so far, please add more. Ha ha.