Traditional Culture Encyclopedia - Hotel franchise - It's too dirty! How do Marriott five-star hotel employees use bath towels to clean toilets?
It's too dirty! How do Marriott five-star hotel employees use bath towels to clean toilets?
1. Why do employees in these hotels use bath towels to clean toilets? In the news, many hotels often use towels or bath towels to clean toilets. In fact, hotels, especially some large formal hotels, have relevant regulations in this regard. Employees must abide by the rules and use some special tools to clean toilets or floors, but some employees often use towels or bath towels to clean toilets or floors in their rooms in order to save time. Because they know that the guests can't get the information about what tools they are trying to clean the toilet, they are lucky to do such a thing knowingly. Many hotels are also lucky that guests will not know how their employees clean toilets, so such things will be reported repeatedly and have a great impact on consumers.
Second, should the hotel be responsible for this matter? Nowadays, many people often go out for work reasons or other life reasons. After going out, they must choose a hotel to live in. Everyone is concerned about the sanitary environment of the hotel. The frequent incidents of hotel employees cleaning toilets with bath towels make many hotel guests feel very uncomfortable, because everyone doesn't know whether the hotel they used to live in or the hotel they live in now has such behavior. This has a great impact on consumers' personal health and psychology, so hotels must be responsible for such things and bear the psychological losses of consumers and some losses that may bring hidden dangers to consumers' health. Moreover, after this happens, the hotel must punish and educate its employees to prevent this from happening again.
Third, how to treat the endless health problems in hotels? The hotel is a public accommodation environment, which brings great convenience to many people who go out. However, the hotel's health problems emerge one after another, which worries some people who often go out. Therefore, many people are not afraid of trouble when traveling, bring their own bedding or toiletries, and even some people buy disposable items, so as to avoid using these items in hotels and ensure their health. I don't know how the hotel feels about what everyone is doing. It is a service industry, but consumers have such great doubts and dissatisfaction with their services. This is the failure of hotel practitioners in the service industry. Since they are unable to protect consumers' legitimate rights and personal safety, they should not open hotels. I hope that the relevant regulatory authorities can seriously deal with such hotels, let them learn lessons and take warning, and don't think about breaking the rules for themselves through luck.
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