Traditional Culture Encyclopedia - Hotel franchise - Which positions in the hotel can share manpower?
Which positions in the hotel can share manpower?
Business management category:
Restaurant department: Chinese food foreman, western food foreman, conference foreman, western food supervisor, restaurant manager, conference manager and director of restaurant department.
Housekeeping Department: Front Desk Attendant, Concierge Attendant, Lobby Bar Attendant, Service Center Attendant, Floor Attendant, Floor Supervisor, Lobby Assistant Manager and Front Desk Attendant.
Lobby Manager, Housekeeping Manager, Housekeeping Director.
Finance Department: Custodian, Asset Accounting, Cost Accounting, Accounts Receivable Accounting, Cashier in Charge, Cashier and Accountant in Charge.
Hotel manpower * * * enjoyment system:
Human resource management should change from administrative transactional management activities to strategic management. It is necessary to change the operation mode from four aspects: nationalization of human resources, efficiency experts, regional human resources model and policy formulation, emphasizing close to business and providing more cross-functional professional services and project and product delivery.
Strategically, HR should pay attention to talents, discover, cultivate and retain outstanding talents; In terms of service, it is necessary to meet the data interaction of enterprises and break the information island; In terms of strategy, it is necessary to conduct big data analysis to help decision-making. Thereby achieving the four goals of empowerment and efficiency, service specialization, efficiency improvement and data sharing.
* * * The overall planning of the enjoyment system should focus on four satisfactions: HR satisfaction, department satisfaction, employee satisfaction and management satisfaction, and create an information platform of self-help, interaction and enjoyment.
At the meeting, Ms. Zhou Ting divided the * * * sharing system into four levels: employee self-service platform, SCC*** sharing service platform, department foreman (supervisor) working platform and expert center. Provide all-life-cycle service in four aspects: obtaining human resources information anytime and anywhere, friendly and simple human resources process, meticulous employee care and social communication and cooperation.
Under the framework of workbench, a * * * service platform, employees can submit service requests anytime and anywhere through the APP; Human resources * * * centrally receive and process the requests of service center operators at the service desk to provide efficient and high-quality services; The hotel human resources operation supervisor can initiate business to the business personnel of the * * * service center through the business end.
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