Traditional Culture Encyclopedia - Hotel franchise - How do hotels maintain online evaluation scores?

How do hotels maintain online evaluation scores?

1. First, assign a special person to be responsible for the management of online comments and reply to them in time.

2. Secondly, the reply should be targeted and avoid similarities. The reply of online comments is objective and true.

3. Then, seriously rectify the feedback of online reviews and report the information of online reviews in time.

4. Comment on malicious websites and strengthen communication with network companies.